Maintenance Lead Civil Works and Buildings – FMC Netherlands

Company Description

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Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

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In your role, you are crucial to the success of AECOM as a strategic partner for Shell Mobility in the Netherlands. As Operational Maintenance Lead, you are responsible for contractual deliveries within your assigned area of expertise. You build relationships based on trust to deliver operational excellence, in line with the interests of all involved parties of AECOM and Shell, including:

• Shell retailers
• Shell management
• Other partners and suppliers directly contracted by Shell
• Contractors and subcontractors
• AECOM colleagues

You are aware that we operate in an environment with challenging performance criteria in the areas of safety, sustainability, and legal obligations, where profit is achieved through operational efficiency, cost reduction, and innovation. Within all these areas, you are expected to perform within your own field. You can count on support from real-time data from the Maintenance Management System (MMS) and the data management team.

You apply your technical and contractual knowledge to FMC purchasing activities, and perform root cause analyses for Health, Safety, Social, and Environmental (HSSE) incidents, aimed at continuous improvement of contractor KPIs.

As Maintenance Lead, you must listen, validate, and collaborate to find solutions. You work according to agreed team processes, procedures, and systems, and daily demonstrate why AECOM is the preferred FMC partner for Shell. Your effectiveness directly influences the success of your FMC colleagues.

Reporting Line

FMC Maintenance Manager

Core Responsibilities

• Responsible for HSSE performance and compliance with AECOM and Shell's “GOAL ZERO” safety standards through contractor and on-site audits.
• Promoting a leading HSSE approach, visible in personal behavior and values towards team members and the contracted chain.
• Ensuring proper quality controls on FMC work orders.
• Managing the performance of maintenance contractors using daily, weekly, and monthly Maintenance Management System (MMS) KPI reports to improve performance and identify equipment replacement and upgrade needs.
• Ensuring that current Service Level Agreements (SLAs) are correctly assigned, and providing feedback for optimization within your area of expertise.
• Where necessary, preparing business cases for redefinition and simplification of SLA agreements.
• Managing OPEX maintenance budgets within approved packages and timelines, and ensuring contractors submit invoices and estimates timely and correctly.
• Ensuring that preventive maintenance programs are scheduled and executed with the Maintenance Leads, for compliance with legislation and GIDS requirements (Shell requirements).
• Participating in and/or guiding EPCM-CM/AI design and project management for projects and programs, with a focus on added value.
• Staying informed about the latest technical possibilities and innovations within your scope.
• Positioning FMC services as high as possible towards all stakeholders, within contractual possibilities.
• Acting as a technical expertise center for maintenance services to:

I. ensure equipment lifecycle thinking in purchasing initiatives.

II. identify and develop business solutions that add value to Shell and AECOM.

III. contribute to design development, innovation, and knowledge management.

Job Requirements

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• HSSE – Expert: You have knowledge of Shell and AECOM's HSSE policies and standards, and the experience to implement them correctly.
• Equipment – Expert: You understand the importance of equipment for customer experience and possess technical skills for root cause analysis of poorly performing equipment, including making recommendations for repair or replacement.
• Design – Proficient: You can contribute to how site design effectively supports equipment maintenance.
• Cost & Value – Proficient: You can be financially responsible for FMC activities within predefined budgets.
• Procurement Contracts – Proficient: You possess technical insights and contract knowledge that add value to FMC tenders and supplier selections.
• Stakeholder Management – Proficient: You build trust relationships to deliver operational excellence in line with the interests of all stakeholders.

Scope Responsibilities

• Civil works, pavements, buildings, roofs, canopies, sewerage (pressure pits, etc.), liquid-tight paving, oil-water separators, grease traps, rainwater drainage, etc.
• Collaboration and possible involvement with fuel-related components, such as underground fuel tanks, dispensers (refueling), filling points, above-ground AdBlue tanks with dispenser, LPG, etc.

Additional Information

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With accelerating infrastructure investment worldwide, our services are in great demand; there has never been a better time to be at AECOM! Join us and become part of a global publicly traded company with all the associated benefits - such as access to leading technology and mindset, a truly innovative and impactful way of working, and flexible working.

AECOM offers a wide range of compensations and provisions that meet the diverse needs of our employees and their families. We also offer a strong global well-being program. We are the world's most trusted global infrastructure company, and we do this together - your growth and success are also ours.

As an equal opportunity employer, we believe that everyone has potential, and together with us, you can also develop your potential.

Come join us, and let's get started!