Manager, Quality

General

The role is responsible for ensuring product quality standards are met by identifying and resolving supplier quality issues through collaboration with suppliers and cross-functional teams.

What will you work on?

• Lead the team to conduct routine work, e.g. process audit, complaint follow up, factory and 3rd party QC assessment etc. to fulfill customers’ expectations.
• Coach and supervise quality engineer in the product qualification process.
• Share and assist direct supervisor manager on team management work.
• Work and monitor team member to work with supplier, 3rd party testing lab closely to ensure relates testing / factory audit complete on time on quality.
• Conduct failure analysis, handle customer complaint and develop corrective action plan and set for preventive measurement.
• Conduct manufacturing process auditing, setup process control and safety plan.
• Collaborate with cross-functional teams to implement corrective actions for quality-related issues and make sure the issues are well resolved.
• Monitor supplier progress and provide regular status reports of supplier performance.
• Develop and conduct corresponding training for internal departments and external suppliers for quality requirement or updating.
• Establish control plan to ensure products quality comply with int. ext. requirement.
• Stay current with industry trends and regulatory changes related to supplier quality management.

What are your skills and experience?

• Bachelor’s degree in quality management, business or related field.
• A minimum 5 years experience in supplier quality management, with experience in toys manufactory (plastics, electronics, plush) or consumer product company.  
• Good computer knowledge of Microsoft Office and databases; proficient in Excel is an advantage.
• Strong analytical and problem-solving skills; good understanding of data analysis/statistical methods.
• Thorough knowledge of methodologies of quality assurance and standards.
• Good team player with a hands-on approach and positive working attitude.  Can work effectively with cross-functional teams and suppliers.
• Action oriented, proactive, able to work independently with minimum supervision
• High level of ethics and trustworthy, strong sense of responsibility
• Understanding of quality control techniques, statistics and methodologies.  Familiar with toy production and quality control process.
• Familiar with Children’s products international standard, including ASTM F963, EN-71, ISO-8124, CCPSA; as well as FCC, ICES, RED etc. standards and regulations.
• Experience of SAP operation is preferred.
• Good command of both written and spoken English and Chinese.

What you can expect from us:

Our mission is to Make Life More Fun with a vision to push the boundaries of innovation, creativity, and fun.

• Growth and Career Opportunities
• Flexible Work Hours
• Innovation, Collaboration and Fun
• Comprehensive Benefits
• Other fun Perks!

What’s it like to work here?

Spin Master is a fast-paced, hands-on organization that provides many great opportunities for impactful decision-making; though our challenging start-up atmosphere isn’t for everyone, we have a proven record of opportunities for future advancement and internal transfers for our passionate and results driven team.

Everyone is welcome in our sandbox and we are committed to an accessible and inclusive hiring process that provides reasonable accommodation to all applicants.

Spin Master strives to create an accessible and inclusive application and selection process and is committed to working with and providing reasonable accommodation to job applicants who may require provisions to participate in the recruitment, selection and/or assessment processes. Should you require an accommodation, please contact our Talent Acquisition team, by email at  or by phone at +86 769 81080068 and we will work with you to meet your accessibility needs.

We do appreciate all interest; however only those selected for interview will be contacted.