Manager, Site Reliability Engineering

2 Months ago • 8 Years + • DevOps

Job Summary

Job Description

As a Manager, Site Reliability Engineering at Axon, you'll lead a team of SRE experts in managing the operations and uptime of large-scale, cloud-native platforms. Responsibilities include leading team planning and execution, guiding technical direction, collaborating with other teams, hiring and mentoring engineers, and delivering features and improvements. You'll work with Kubernetes, cloud platforms (Azure, AWS), and managed languages (Python, Go, etc.), utilizing CI/CD and observability tools. The role demands experience in designing operational tooling for SaaS/PaaS systems and a strong emphasis on security, availability, scalability, and operational discipline. You'll be instrumental in ensuring high quality and reliability for mission-critical services.
Must have:
  • 8+ years experience
  • Project delivery experience
  • Cloud platform experience (Azure, AWS)
  • Kubernetes experience (AKS, EKS)
  • Experience with managed languages (Python, Go, etc.)
  • CI/CD and observability tools expertise
  • SaaS/PaaS operational tooling design

Job Details

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

You are an SRE Engineering Manager with experience managing the operations and uptime of large-scale platforms. You have deep interest in Kubernetes and cloud-native technologies. You are excited about the care, feeding and growth of high-availability, scalable cloud-based platforms.

You want to lead a team of SRE experts in delivering solutions to the real-time problems our mission-critical cloud native services encounter. You are obsessed about achieving the high quality and reliability our customers demand. You also enjoy mentoring and growing junior engineers.

Come work in an exciting environment where you use your passion, experience, and analytical skills to help bring new solutions to public safety and leave a positive impact on the world.


What You’ll Do

Location: Remote, Canada
Reports to: Senior Site Reliability Engineering Manager
Direct Reports: 4-6 SRE Engineers

  • Drive the execution of your team by leading planning, prioritization, stand-ups, and team retro meetings.
  • Lead the technical direction of the team through architectural discussions and code reviews.
  • Work with product managers, senior engineers, and client teams to get ‘ahead of the curve' and explore new opportunities.
  • Join forces with recruiting to hire a top-notch engineering team.
  • Manage engineers and their careers with 1:1s and performance reviews.
  • Coach your team for continuous improvements.
  • Lead large scale projects that impact multiple engineering teams.
  • Execute and deliver new features and improvements to Axon’s engineering teams on a regular basis.

What You Bring

[4-5 bullet points covering must-have’s, requirements, education, years of experience, hard skills, soft skills that align with values, etc.]

  • 8+ years of applicable experience
  • A track record of planning and delivering on multiple overlapping projects spanning several months
  • Experience implementing an engineering process that emphasized security, availability, scalability, and operational discipline
  • Experience managing cloud platforms such as Azure, AWS, or similar.
  • Experience operating in Kubernetes platforms like AKS, EKS, or similar.
  • Experience using managed languages such as Python, Go, C#, Java, or similar.
  • Experience utilizing CI/CD platforms and observability tools.
  • Experience designing tooling to simplify the operational management of SaaS/PaaS systems.
  • Empathy to support the needs of software engineers.

#LI-Remote

 

Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

 

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

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