Manager, Telecom Business Office

2 Months ago • 5-8 Years • Finance

Job Summary

Job Description

The Manager, Telecom Business Office will lead a team of salaried professionals, collaborating with Telecom and Finance. Responsibilities include driving value through improved Telecom delivery and financial management, ensuring smooth FP&A cycles (Forecast, Accrual, Annual Operating Plan, and LTP), monitoring quarter-end accruals, and recommending forecast adjustments. This role requires driving Finance transformation initiatives, improving efficiencies, and fostering collaboration across multiple groups. The ideal candidate will have strong accounting/finance background, experience managing diverse teams, exceptional critical thinking skills, and robust financial analysis abilities. Additional responsibilities include facilitating business cases, reviewing accounting entries, designing future-state business processes, and participating in on-call leadership rotations for troubleshooting Telecom services.
Must have:
  • 5+ years experience as Sr Analyst or Manager
  • 3+ years in finance, data analysis, or business processes
  • Strong quantitative & analytical skills
  • Financial acumen & collaborative mindset
  • Experience managing diverse teams
  • Exceptional critical thinking & strategic planning
Good to have:
  • Intermediate knowledge of SAP
  • Experience collaborating with diverse partners
  • Change management experience
  • Graduate degree in Data Analytics, Finance, or related field

Job Details

Job Summary:

Enterprise Technology/Telecom is looking for an individual with accomplished professional experience to manage a Telecom Business team.  In this role, you will lead a team of salaried professionals and collaborate with others in Telecom and Finance on a regular basis. 

This position requires an individual who has a positive attitude and is passionate about service, support, and developing a talented team. The ideal candidate is a thought partner who is highly motivated and a self-starter. The Manager, Telecom Business Office must have a strong background in accounting/finance to address operational and financial risk.

This position will report to the Senior Manager of Telecom & Network Services.

What You Will Do:

  • Drive value across the organization by continuously improving how Telecom delivery and financials are managed and monitored

  • Ensure smooth running of key FP&A cycles (Forecast, Accrual, Annual Operating Plan, and LTP) across Telecom, coordinating all deliverables

  • Closely monitor quarter end accrual and recommend any adjustments to forecasts to ensure financial targets are met

  • Drive Finance transformation initiatives, improve efficiencies and share best practices 

  • Collaborates and proactively communicates across multiple groups to promote transparency and understanding related to project planning, forecast, and business processes

  • Experience managing a diverse team of professionals with the ability to inspire and motivate to produce quality work

  • Proven ability to successfully operate in a matrix organization where partnership and influence are key drivers of success

  • Demonstrate exceptional critical thinking, strategic planning, and process management skills

  • Provide robust financial analysis including investment appraisal for new business activities, as well as day to day management of risks and opportunities

  • Facilitate and co-author business cases, CAR memos, proforma and decks for both strategic and tactical efforts

  • Review and approval of all accounting entries

  • Works with process owners and stakeholders to design a future-state business process that is better suited to the goals of the program or initiative

  • Participates in on-call leadership rotations for managing the troubleshooting and system restoration of Telecom’s services, primarily responsible for coordinating/communicating on behalf of Telecom during major incidents after hours and weekends, rotating on a weekly basis with other leaders

  • Performs additional duties as assigned by the Sr Manager, Network Engineering and Operations (NEO) or appropriate Telecom/NEO executives

Basic Qualifications:

  • 5+ years of experience as a Sr Analyst or Manager with 3+ years demonstrated experience in finance, data analysis or business processes

  • Possess strong quantitative and analytical skills combined with solid business and financial acumen

  • Collaborative mindset combined with the ability to work independently

  • Firm grasp of Forecasting & Planning systems, policies and processes is an advantage

  • Strong relationship building skills and a highly professional “client service orientation”

  • Charismatic, dynamic, and effective communicator, able to leverage influence without authority to meet high-profile and dynamic objectives

  • Demonstrate organizational savviness with keen understanding of how organizations function and ability to influence peers and leaders

  • Flexible, special-projects orientation coupled with solid multi-tasking abilities

  • High energy level, strong work ethic, self-driven, independent thinker who is results-oriented and decisive

  • Accustomed to managing large scale, multi-million, multi-year, highly matrixed projects

  • Strong written and verbal communication skills to convey data and analysis to internal and external customers; effectively able to extract and explain the “story” from the data

Preferred Qualifications:

  • Intermediate knowledge of the features, functions, and transaction processes in SAP

  • Proven success collaborating with a range of partners while understanding multiple perspectives

  • Ability to participates in and lead change management activities associated with process improvement.

  • Engages leadership and other departments to obtain support and buy-in for changes. 

  • Partners with management, project champions, and process owners to align process improvement initiatives with business objectives.

Required Education:

  • Bachelor’s Degree from a 4-year college in Accounting, Finance, Data Analysis; professional certification desired but not required (ITIL, PMO and or IIBA) or equivalent work experience

Preferred Education:

  • Graduate degree in Data Analytics, Technology, Finance, or related field (MBA, MSA, etc.)

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