Platform Solutions Manager, Programmatic/DSP
Job Summary
Job Description
As a Platform Solutions Manager, you will be responsible for deepening relationships with clients using the platform. You will lead office hours, dive deep into accounts, and be a subject matter expert in healthcare marketing activation. Your role involves supporting self-serve trading teams, troubleshooting issues, and analyzing campaign performance. The job requires strategic conversations with clients, providing support and expertise, and growing revenue on self-serve accounts. You will also influence the product roadmap based on client feedback and your recommendations. You will develop and maintain strong relationships with clients, becoming an expert in the platform and programmatic campaigns.
Must have:
- 2+ years of digital/programmatic experience
- Experience working in-house at a DSP
- Excellent communication and listening skills
- Client-facing experience
- TTD Academy or Google Certification
Good to have:
- Agency experience
- Experience with health/pharma campaigns
- Experience working with self-service clients
Perks:
- Comprehensive healthcare with medical, dental, and vision options
- 100%-paid life & disability insurance
- 401(k) Match
- Generous paid vacation and sick time
- Paid parental leave & adoption assistance
- Annual tuition assistance
- Better Yourself Wellness program
- Commuter benefits and commuting subsidy
- Group volunteer opportunities and fun events
- A referral bonus program
5 skills required
Job Details
WebMD and its affiliates is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.
About PulsePoint:
PulsePoint is a fast-growing healthcare technology company (with adtech roots) using real-time data to transform healthcare. We help brands and agencies interpret the hard-to-read signals across the health journey and unify these digital determinants of health with real-world data to produce the most dimensional view of the customer. Our award-winning advertising platforms use machine learning and programmatic automation to seamlessly activate this data, making marketing, predictive analytics, and decision support easy and instantaneous.
Platform Solutions Manager
Platform Solutions Manager
As a Platform Solutions Manager, you’ll help us deepen our relationships with the incredible clients who use our platform, leading office hours while diving deep into accounts, making this role the perfect combination of right-brained and left-brained skills. You will be the subject matter expert of our healthcare marketing activation platform, bringing your knowledge to self-serve traders across agencies/brands, ultimately leading to revenue growth.
The Product You'll Be Working On:
LIFE BY PULSEPOINT™, Everything you need to plan, activate, analyze and optimize your digital healthcare advertising campaigns - in one platform. Our proprietary data targeting solutions are the backbone for thousands of healthcare brands seeking instant access to forecast, target and engage DTC and HCP audiences at scale.
What you'll be doing:
- You’ll drive strategic conversations with clients, leading office hours and onboarding, and growing our relationships
- Provide support, expertise, and education to a list of existing self-serve trading teams
- With this support, these clients should be able to set up, optimize and pace their campaigns
- Interpret what a client is asking for and brainstorm solutions leveraging existing products
- You’ll be diving into our self-serve accounts and serve as our first line of defense, troubleshooting issues in JIRA and identifying solutions
- You’ll have opportunities to step up and analyze campaign performance as our latest platform power user
What you'll accomplish:
- Develop meaningful and strong relationships with clients
- Grow revenue on our self-serve accounts
- Become an expert in our platform and with programmatic campaigns
- Influence the product roadmap using client feedback and your own recommendations
What we're looking for:
- 2+ years of experience on a digital or programmatic team
- Experience working in-house at at least 1 DSP
- Excellent communication and listening skills
- Client-facing experience
- TTD Academy or Google Certification programs
- We're open to remote candidates
What will make you stand out:
- Agency experience will prepare you well for how our platform looks and feels
- Experience with health/pharma campaigns
- Experience working with self-service clients
Target salary range: 85-90k base + a robust commission plan
Benefits:
- Comprehensive healthcare with medical, dental, and vision options, and 100%-paid life & disability insurance
- 401(k) Match
- Generous paid vacation and sick time
- Paid parental leave & adoption assistance
- Annual tuition assistance
- Better Yourself Wellness program
- Commuter benefits and commuting subsidy
- Group volunteer opportunities and fun events
- A referral bonus program -- we love hiring referrals here at PulsePoint
And there’s a lot more!
Selection Process:
1) Initial Screening Call (30 mins)
2) Hiring Manager Interview (30 mins)
4) Team Interview (30 mins each with PSM + VP of Platform)
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About The Company
At PulsePoint, we don’t just hire smart people. We hire people who seek a relaxed, collaborative and open environment where they can be creative, ambitious and have a huge impact. And while each of us already thinks big, we are always on the lookout for team members who think bigger, move faster and amaze our customers every day. These are exciting times at PulsePoint.
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