Principal Sales Engineer (CICS and z/OS Performance)
Job Summary
Job Description
The Principal Sales Engineer will support Account Executives in new and existing partner relationships, as well as direct business to grow revenue opportunities. This role involves driving sales from the initial contact to closing deals, requiring the ability to work independently and as part of a team. Responsibilities include presenting solutions to customers, supporting partners, conveying technical details to various audiences, qualifying business opportunities, mentoring colleagues, and managing multiple projects simultaneously. The candidate must handle objections, answer questions coherently, and adapt to a rapidly changing environment.
Must have:
- 8+ years of relevant sales engineering experience
- Extensive mainframe knowledge and expertise
- 5+ years CICS Systems programming experience
- Familiarity with CICS trace and IPCS
- Experience with CICS problem analysis
- Experience with CICS application design/coding
- Strong problem solving and requirements gathering skills
- Strong written and verbal communication skills
- Ability to work independently and engage multiple teams
- Ability to prioritize and manage workload to meet deadlines
Good to have:
- Experience with CICS Application design for tuning
2 skills required
Job Details
It's fun to work in a company where people truly BELIEVE in what they're doing!
Job Description Summary:
The Principal Sales Engineering role will support Account Executives in new and existing partner relationships, as well as direct business to grow revenue opportunities.Rocket Software Principal Sales Engineers are experienced technical professionals with an extensive enterprise software sales background who can successfully be the technical sales lead on software opportunities to progress and close business and must function well as a member of a dynamic team, while having the ability to also work independently to progress and close business. In this role you will drive sales from first contact to close and must be a self-starter.
Essential Duties and Responsibilities:
- Easily relate to customer challenges and provide clear, non-technical, value-based solutions.
- Present solutions to customers and partners with or without sales support.
- Support multiple partners in all aspects of the sales process.
- Successfully convey technical details to a non-technical audience, as well as foster credibility with more technical audiences.
- Provide knowledge and skills to help qualify business opportunities by understanding the user requirements and technical environment.
- Provide ongoing mentoring and guidance on all software components, design techniques, methodology and delivery concept to partners and peers
- Handle objections professionally; answer questions quickly and coherently; deal with challenges assertively and persuasively.
- Self-manage assignments and administrative tasks, managing multiple projects simultaneously from start to finish.
Required Qualifications:
- A minimum of 8+ years of relevant sales engineering experience.
- Extensive mainframe knowledge and expertise required.
- A minimum of 5+ years CICS Systems programming experience.
- Familiarity with CICS trace and the use of IPCS to format trace.
- Experience with CICS Problem analysis at both the system and application level.
- Experience with CICS application design/coding.
- Experience with CICS Application design for tuning desired
- Strong problem solving and requirements gathering skills.
- Strong written and verbal communication skills.
- Highly motivated and comfortable taking on a variety of tasks to satisfy business requirements.
- Detail-oriented and can rapidly learn and take advantage of new concepts and technologies.
- Ability to work independently and engage multiple teams support as required.
- Ability to prioritize and manage workload to meet defined deadlines.
- Must be comfortable working in a rapidly changing and sometimes unstructured environment.
Information Security:
Information security is everyone’s responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.
Diversity, Inclusion & Equity:
At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.
#LI - MM1
#Remote
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About The Company
Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day.At Rocket, software is about more than just code—it’s about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we’re serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve.
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