Process Expert-Korean Speaker

2 Months ago • All levels • Logistics

About the job

Job Description

Maersk seeks a Process Expert fluent in Korean to handle Vessel Reconciliation, Manifest, and documentation processes. Must have strong communication skills, computer proficiency (Excel, Word, PowerPoint), and a detail-oriented approach. Experience in handling DGD and REEF cargo shipments is a plus.
Must have:
  • Fluent Korean
  • Vessel Reconciliation
  • Documentation Process
  • Computer Proficiency
Good to have:
  • DGD Cargo
  • REEF Shipments
  • Strong Service
  • Team Player
Perks:
  • Global Leader
  • Diversity Culture
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We offer

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve.

With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.

Key responsibilities

  • Read and reply to correspondence within SLA’s as defined for the specific communication channel.

  • Conduct Vessel Reconciliation & Manifest process as per process design.

  • Facilitate completion of documentation process.

  • Handle DGD and REEF cargo shipments as per manuals, guidelines and policies.

  • System Workflow attendance and reply within time frame.

  • Assist customers with their issues keeping close communication with our co-workers locally in order to ensure prompt exception handling.

  • Deliver customer experience as outline by CENCS.

Who we are looking for

  • Bachelor’s degree, or bearing similar professional qualification in the same or related field.

  • Good communication skills required.

  • Fluent Korean speaking, verbal and writing. English reading and writing.

  • Must have computer experience: Excel, Word, and Power Point.

  • Ability to work under pressure.

  • Detail oriented; Ability to perform processes as per pre-defined design.

  • Strong Service Mindset.

  • Strong ownership.

  • Team player.

  • Attitude for excellence.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

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Bangkok, Bangkok, Thailand (On-Site)

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Manila, Metro Manila, Philippines (Hybrid)

Copenhagen, Denmark (On-Site)

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Taoyuan City, Taiwan (On-Site)

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