Product Manager (Dashboard & Visualisations)

About Us

Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million users and 700,000 board members and leaders with a holistic view of their organization’s GRC practices so they can make better decisions, faster. No matter the challenge.

At Diligent, you are an agent of positive change. You are joining a team of passionate, smart, creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Be a part of a global community on a mission to make a real impact.

Learn more at diligent.com.

Position Overview

Are you ready to lead and shape the future of cutting-edge products in the Diligent ecosystem? As a Product Manager, you’ll be at the helm of innovation, driving market-leading solutions that empower businesses to excel. You’ll deeply understand our customers’ needs, master the business domain, and align product evolution with corporate strategy—all while delivering exceptional user experiences.

In this role, you’ll be a key player in developing relationships with cross-functional teams and internal stakeholders. You will shape the product vision, collaborate on dependencies with other products, and continually gather feedback to refine your roadmap. We are Looking for PM to join us to shape the future of how our customers leverage, AI-powered reporting, visualisations, and data integrations to surface impactful insights across governance, risk, and compliance.

What You’ll Do:

• Shape the Future: Own the entire product lifecycle—from concept to launch—and take pride in delivering game-changing solutions.
• Customer-Centric Vision: Be the voice of the customer, translating their needs into actionable insights that drive product innovation.
• Lead Cross-Functional Teams: Collaborate closely with developers, UX designers, and leaders across Customer Success, Sales, and Marketing to bring ideas to life.
• Create Exceptional Experiences: Deliver seamless, high-quality user experiences across platforms (Mobile, Web, Desktop) for our target personas.
• Drive Business Impact: Define key success metrics, track performance, and measure outcomes to ensure our products not only meet expectations but exceed them.
• Stay Ahead of the Curve: Monitor industry trends, perform competitor analysis, and continuously evolve our product roadmap to stay competitive.
• Prioritise with Precision: Manage a well-organised backlog of user stories, ensuring clarity and alignment with business goals.

What We’re Looking For:

• 2+ years of product management experience in data, integrations, analytics with AI-focussed capabilities
• Understanding of AI/ML concepts and their application in reporting or business intelligence tools.
• Familiarity with data platforms, APIs, or reporting tools (e.g., Power BI, Looker, QuickSight, Snowflake).
• Proven ability to lead cross-functional teams and influence stakeholders at all levels.
• Solid understanding of writing technical and functional requirements.
• Excellent communication skills, both written and verbal, with the ability to translate complex ideas into clear and actionable plans.
• Strong organisational and coordination skills to drive collaboration across multiple teams.

What Diligent Offers You 

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
• We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. 

Headquartered in New York, Diligent has offices in Washington D.C., Baltimore, London, Galway, Budapest, Vancouver, Bengaluru, Munich, and Sydney. 

_{We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.}

_{To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.}