QA Manager

1 Month ago • 5-7 Years • Quality Assurance • $97,000 PA - $130,000 PA

Job Summary

Job Description

As QA Manager, you'll oversee the internal Development QA team and collaborate with Functional QA teams to ensure high-quality gaming standards for Project ETHOS, a free-to-play 3rd-person rogue-like hero shooter. Responsibilities include developing and implementing a strategic QA framework, evaluating and improving QA processes, serving as a liaison between stakeholders and QA, overseeing all aspects of quality assurance (test planning, execution, defect tracking, reporting), driving continuous improvement using data and feedback, providing comprehensive reports to studio leadership, and identifying areas for QA automation. You'll provide visionary leadership, setting clear objectives aligned with studio goals. The role demands strong leadership, communication, and problem-solving skills.
Must have:
  • 5+ years QA experience in video games
  • 2+ years in QA leadership
  • Develop high-quality test plans and reports
  • Strong leadership & communication skills
  • Oversee all aspects of QA
  • Drive continuous QA improvement
Good to have:
  • QA automation tools and practices
  • Experience with multiplayer game QA (client/server)

Job Details

WE ARE GAMEMAKERS

Who We Are:

We are a diverse team of developers driven by a passion for our art, united by our core values and inspired by a culture of inclusivity to build amazing games that thrill players everywhere. We pursue growth and innovation in an environment of safety and trust. Our culture is built on the belief that the more varied voices in our collective will strengthen our team and our games.  We are looking for our next teammate who will raise our bar and make us better.

 

We are currently working on Project ETHOS, a new free-to-play, 3rd person rogue-like hero shooter and an exciting evolution on the genre!

 

Who You Are: 

As a QA Manager for 31st Union, you will play a crucial role in maintaining the highest quality standards for our gaming projects. You will oversee our internal Development QA team, work closely with Functional QA teams, and their leadership to ensure seamless quality assurance processes. Your expertise will drive the evolution of existing procedures and the development of innovative practices and structures. Managing a dedicated Dev QA team, you will be the cornerstone of ensuring our games meet and exceed the high expectations of our players.

Responsibilities:

  • Provide visionary leadership for the QA department, setting clear objectives aligned with the studio’s goals. Develop and implement a strategic QA framework that integrates seamlessly with the development lifecycle.
  • Evaluate and improve QA processes to enhance efficiency, effectiveness, and adaptability.
  • Serve as the primary liaison between the internal studio stakeholders, external teams/ partners and the QA department, to ensure clear communication and timely resolution of quality issues.
  • Oversee all aspects of quality assurance, including test planning, execution, defect tracking, and reporting, maintaining high standards throughout the development cycle.
  • Drive continuous improvement within the QA department using data and feedback to enhance processes and team performance.
  • Provide comprehensive reports on QA activities, progress, and key metrics to studio leadership, using data analysis to guide decisions and process improvements.
  • Identify areas of manual QA coverage that are candidates for optimization or automation by test engineering.

Requirements:

  • A minimum of 5 years of experience in QA within the video game industry, with at least 2 years in a leadership role.
  • Proven track record of managing QA teams and processes in a dynamic development environment.
  • Experience in developing high-quality test plans and reports, with a deep understanding of quality assurance techniques, tools, and trends.
  • Strong leadership skills with the ability to inspire and motivate a team.
  • Excellent communication and interpersonal skills, with a knack for problem-solving and conflict resolution.

Relevant Experience:

  • Experience with QA automation tools and practices is a plus.
  • Experience with QA for multiplayer games utilizing a client/server model.

The pay range for this position in California at the start of employment is expected to be between $97,000 and $130,000 per year. However, base pay offered is based on market location, and may vary further depending on individualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations. Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards, in addition to a full range of medical, financial, and/or other benefits. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an 'at-will position' and the company reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and market factors.

SECURITY NOTICE -  We have recently been made aware of increasing occurrences of bad actors posing as company HR personnel to gain information from "potential candidates", in the form of job interviews and offers. These scams can be quite sophisticated and appear legitimate.

Please know that 31st Union and 2K never uses instant messaging apps to contact prospective employees or to conduct interviews.
If you believe you have been a victim of such a scam, you may fill out a complaint form at https://complaint.ic3.gov/ and https://reportfraud.ftc.gov/ detailing as much as possible. We are taking these matters very seriously and apologize for any inconvenience.

Join our mission: Bring fun, inspiration and awe to our lives and to our community: https://thirtyfirstunion.com/values 

31st Union prides itself on the diversity of its team members, partners, and communities.  For this reason, we remain committed to providing equal employment opportunity in all aspects of the employment relationship, from recruitment and hiring through compensation, benefits, discipline and termination.  This means that employment at 31st Union depends on your substantive ability, objective qualifications and work ethic – not on your age, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), height, weight, religion, creed, color, national origin, ancestry, sex, sexual orientation, gender (including gender identity and expression), alienage or citizenship status, transgender, military or veteran status, physical or mental disability (actual or perceived), medical condition, AIDS/HIV, denial of family and medical care leave, genetic information, predisposition or carrier status, pregnancy status, childbirth, breastfeeding (or related medical conditions), marital status or registered domestic partner status, political activity or affiliation, status as a victim of domestic violence, sexual assault or stalking, arrest record, or taking or requesting statutorily protected leaves, or any other classification protected by federal, state, or local laws.

As an equal opportunity employer, we are also committed to ensuring that qualified individuals with disabilities are provided reasonable accommodation(s) to participate in the job application and/or interview process, to perform their essential job functions, and to receive other benefits and privileges of employment.  Please contact us if you need to request a reasonable accommodation.

#LI-Onsite
#LI-Hybrid

 

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About The Company

Established in 2019, 31st Union is a San Francisco Bay Area studio formed with a common purpose of crafting highly engaging entertainment and a commitment to putting fans first. We are an association of diverse game makers driven by a passion for our art and inspired by a culture of inclusivity to build games that thrill players everywhere. We cherish our studio independence and autonomy, and value the collaborative support of our publisher 2K and parent company Take-Two Interactive, one of the world’s leading interactive entertainment companies.

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