Community

Home >

Jobs >

Residential Product Engineering Intern (Sydney, Melbourne or Adelaide)

New South Wales, Australia (On-site)

Residential Product Engineering Intern (Sydney, Melbourne or Adelaide)

2 Weeks ago • Upto 1 Years • Research & Development • Undisclosed

About the job

5 skills required for this role

Add these skills to join the top 1% applicants for this job

unity

python

linux

foundation

talent-acquisition

Job Description

Tesla Energy seeks a Residential Product Engineering Intern in Sydney, Melbourne, or Adelaide. The intern will play a vital role in ensuring optimal performance of residential energy products. Responsibilities include troubleshooting hardware, software, and firmware issues; determining root causes of product failures and driving improvements; defining actions for field service and technical support teams; providing expert support on escalated customer cases; creating documentation and training materials; developing internal software tools; and analyzing fleet data. The internship is full-time for six months.

Must have:

Troubleshooting hardware/software/firmware issues
Root cause analysis and improvement suggestions
Defining actions for field service teams
Expert support on escalated customer cases
Data analysis and reporting
Degree in relevant engineering field

Good to have:

Experience with battery/power systems
Python proficiency for data analysis
CAN Bus communication knowledge
Familiarity with Linux-based applications

What to Expect

Join Tesla Energy's Product Engineering team and play a key role in ensuring the optimal performance of our residential energy products. As an intern, you will dive deep into fleet-wide data, troubleshoot issues, and develop solutions to enhance the customer experience. You'll collaborate with various teams, including field service, technical support, and software/firmware engineering, to identify and address challenges related to performance, operation, and maintenance.

This role can be based in Sydney, Melbourne or Adelaide. The Recruitment team will be in touch with successful applicants in January.

What You’ll Do

Troubleshoot and resolve hardware, software, and firmware issues impacting Tesla's Residential Energy customers.
Determine the root cause of product failures and drive improvements through design, software/firmware, or manufacturing changes.
Define and publish clear actions for field service and technical support teams to address specific failure modes.
Provide expert support on escalated customer cases to minimize system downtime.
Contribute to the creation of documentation and training materials for the commissioning, operation, repair, and service of Tesla's Residential Storage products.
Develop internal software tools and dashboards to improve efficiency and reporting.
Analyse fleet data and create insightful reports to track performance and identify trends.

What You’ll Bring

Pursuing or graduated with a degree in Mechatronics Engineering, Electrical Engineering, Mechanical Engineering, Software Engineering, Physics, or a related field.
Strong foundation in engineering fundamentals, with an understanding of firmware/software-enabled systems.
Proactive problem-solver with a positive attitude and the ability to tackle complex challenges.
Available for a full-time, 6-month internship.

Desired Skills: