RX Experience Agent

4 Months ago • All levels

Job Summary

Job Description

The RX Experience Agent will create a welcoming environment for residents and visitors. This role includes greeting, assisting individuals, managing services through the Flow App, providing administrative support, and contributing to community engagement. Key duties include collaboration, addressing inquiries, and managing administrative tasks. The ideal candidate will possess strong communication skills and attention to detail. The RX agent will handle service invoices, track payments, manage move-in/out processes, and ensure adherence to guidelines. This involves housekeeping tasks, managing purchase orders, organizing events, and updating the system with accurate data. The role requires the ability to multitask and provide an exceptional experience for neighbors. The candidate must ensure all housekeeping tasks are completed, public areas are spotless, and maintenance requests are addressed and completed.
Must have:
  • Provide exceptional hospitality to residents and visitors.
  • Handle service invoices and track payments on time.
  • Oversee the move-in/out process, and lease renewals.
  • Manage purchase orders related to property upkeep.
Good to have:
  • Residential Services or Hospitality experience in a luxury environment is preferred.
  • Ability to communicate in Arabic is strongly preferred.
  • Strong attention to detail, problem-solving and organizational skills.
Perks:
  • Exciting growth opportunity
  • Dynamic work environment
  • Competitive compensation and benefits
  • A chance to make an impact

Job Details

About the Company
Flow aims to create a superior living environment that enhances the lives of our residents and communities by developing, acquiring, owning, and managing multifamily apartment buildings and the services and technology inside those buildings.

Fulfilling our mission will require an exceptional group of people whose collective output is greater than the sum of its individual parts. Our team members are energized by the opportunity to impact our residents’ lives in meaningful ways. They are bold and creatively ambitious, driven by relentlessly high standards, act with a sense of urgency and accountability, and always, above all, operate with integrity, loyalty, and trust.

About The Role

    • The RX agent will play a vital role in creating a positive and welcoming environment for both residents and visitors. This role involves a range of tasks, including greeting and assisting individuals, managing services through the Flow App including invoicing and finance control for neighbors, providing administrative support, and contributing to community engagement initiatives. Key duties include cross collaboration, addressing guest and/or resident inquiries and concerns, and managing administrative tasks such as paperwork organization and report preparation. The ideal candidate possesses strong communication skills, attention to detail, and the ability to multitask effectively in a dynamic setting.

Responsibilities

    • Provide exceptional hospitality and professionalism in all interactions with residents and short-term stays, accommodating special requests whenever possible.
    • Welcome, greet, and register neighbors efficiently, handling special requests and obtaining necessary payment information
    • Ensure that all services requested by neighbors are organized, clearly communicated, and completed in a timely manner, with proper follow-up
    • Handle service invoices and ensure payments are tracked and processed on time
    • Track and follow up on guest and neighbor comments and requests, ensuring all concerns are addressed and incidents are resolved, delivering an exceptional experience
    • Partner with the Leasing Team to coordinate move-ins, move-outs, and assist with lease renewals as needed
    • Oversee the move-in process, including conducting onboarding sessions to introduce Flow’s community-driven environment and lifestyle.
    • Manage the move-out process, ensuring all steps are completed and following up on the move-out checklist.
    • Adhere all guidelines, policies, and procedures, to deliver an authentic, Flow-branded experience for our neighbors.
    • Ensure all housekeeping tasks are completed, public areas are spotless, and maintenance requests are addressed and completed.
    • Responsible for managing purchase orders related to property upkeep and operations.
    • Organize, curate, and advertise events in a timely manner, ensuring flyers are displayed in elevators and common areas, and the Flow App is updated with event details.
    • Post all relevant information and communications in the neighbor’s WhatsApp group.
    • Complete all daily tasks before the end of the shift, including morning briefings, handovers, neighbor status updates, and arrival information.
    • Update all information in the system, ensuring accurate data is collected and properly reported.

Ideal Background

    • High school diploma or equivalent college or relevant experience is a plus
    • Strong attention to detail, problem-solving skills organizational abilities and attention to detail.
    • Skilled in managing several tasks simultaneously and setting priorities in a high-speed environment.
    • Excellent communication skills, reading, writing, and oral proficiency in the English language; ability to communicate in Arabic strongly preferred.
    • Computer literacy with the ability to use a variety of softwares. 
    • Residential Services or Hospitality experience in a luxury environment preferred.

Why Join Flow?

Exciting growth opportunity: Be part of a fast-growing company shaping the future of residential living in Saudi Arabia.
Dynamic work environment: Work with a passionate team in an innovative, tech-driven company.
Competitive compensation & benefits.
A chance to make an impact: Help build a vibrant international community and redefine what it means to call Flow home.

If you have the energy, talent, and work ethic to thrive in this role, we want to hear from you! Apply now and be part of Flow’s success story!

Similar Jobs

appzen - Senior SAP Techno-Functional Consultant – FI/AP

appzen

San Jose, California, United States (On-Site)
1 Month ago
bytedance - Product Manager - Edge Computing Platform

bytedance

Singapore (On-Site)
9 Months ago
Mozilla - Staff Financial Analyst, Corporate Finance

Mozilla

(Remote)
4 Weeks ago
Capgemini - Java Developer

Capgemini

Chennai, Tamil Nadu, India (On-Site)
1 Month ago
Landor - Client Associate

Landor

Chicago, Illinois, United States (Hybrid)
3 Weeks ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Workato - Marketing Operations Associate

Workato

Sydney, New South Wales, Australia (On-Site)
4 Weeks ago
Epic Games - Senior DevOps Programmer

Epic Games

Cary, North Carolina, United States (On-Site)
5 Months ago
USE Insider - VP of Go To Market Strategy

USE Insider

United States (Remote)
2 Months ago
Dave Ramsey - Building Services Coordinator

Dave Ramsey

Franklin, Tennessee, United States (On-Site)
2 Weeks ago
Aristocrat - Game Design Director

Aristocrat

Barcelona, Catalonia, Spain (Hybrid)
4 Months ago
Minecast - Professional Services Lead Consultant

Minecast

Lexington, Massachusetts, United States (On-Site)
1 Week ago
USE Insider - Sales Development Representative

USE Insider

Paris, Île-de-France, France (Hybrid)
6 Months ago
Animoca Brands - Secretary

Animoca Brands

Hong Kong (On-Site)
2 Weeks ago
Yahoo - Sr Backend Software Engineer

Yahoo

United States (Hybrid)
1 Month ago
Veeam Software - Sales Development Representative - FRENCH & ENGLISH

Veeam Software

San José Province, Costa Rica (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Riyadh, Riyadh Province, Saudi Arabia

Sandsoft Games - Creative Director

Sandsoft Games

Riyadh, Riyadh Province, Saudi Arabia (On-Site)
7 Months ago
PwC - Procurement  Senior Analyst

PwC

Al Khobar, Eastern Province, Saudi Arabia (On-Site)
9 Months ago
Assystems - Senior Project Manager- Water Infra

Assystems

AlUla, Al Madinah Province, Saudi Arabia (On-Site)
9 Months ago
Nagarro - Staff Engineer, Java

Nagarro

Riyadh, Riyadh Province, Saudi Arabia (On-Site)
9 Months ago
Philips - Field Service Engineer - Graduate (Al Khobar)

Philips

Al Khobar, Eastern Province, Saudi Arabia (On-Site)
1 Week ago
Rackspace Technology - Operational Lead – Day-to-Day Operations

Rackspace Technology

Riyadh, Riyadh Province, Saudi Arabia (On-Site)
1 Month ago
Nagarro - Senior Staff Engineer ,Mobile Developer (React Native)

Nagarro

Riyadh, Riyadh Province, Saudi Arabia (On-Site)
9 Months ago
Rolls-Royce - Field Service Engineer

Rolls-Royce

Saudi Arabia (On-Site)
10 Months ago
UXBERT Labs - Senior QA Engineer

UXBERT Labs

Riyadh, Riyadh Province, Saudi Arabia (Hybrid)
7 Months ago
PwC - Executive Assistant

PwC

Riyadh, Riyadh Province, Saudi Arabia (On-Site)
8 Months ago

Get notifed when new similar jobs are uploaded

Similar Category Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

About The Company

Riyadh, Riyadh Province, Saudi Arabia (Hybrid)

Fort Lauderdale, Florida, United States (On-Site)

Miami, Florida, United States (On-Site)

Riyadh, Riyadh Province, Saudi Arabia (On-Site)

Miami, Florida, United States (On-Site)

Miami, Florida, United States (On-Site)

Miami, Florida, United States (On-Site)

Riyadh, Riyadh Province, Saudi Arabia (On-Site)

Miami, Florida, United States (On-Site)

Miami, Florida, United States (On-Site)

View All Jobs

Get notified when new jobs are added by Flow

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug