Salesforce Functional Consultant (Senior Associate)

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Salesforce

Management Level

Senior Associate

Job Description & Summary

A career within General Consulting services, will provide you with the opportunity to help clients seize essential advantages by working alongside business leaders to solve their toughest problems and capture their greatest opportunities. We work with some of the world’s largest and most complex companies to understand their unique business issues and opportunities in an ever changing environment. We help create sustainable change by stimulating innovation, unlocking data possibilities, navigating risk and regulatory complexity, optimising deals, and aligning costs with business strategy to create a competitive advantage.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Use feedback and reflection to develop self awareness, personal strengths and address development areas.
• Delegate to others to provide stretch opportunities, coaching them to deliver results.
• Demonstrate critical thinking and the ability to bring order to unstructured problems.
• Use a broad range of tools and techniques to extract insights from current industry or sector trends.
• Review your work and that of others for quality, accuracy and relevance.
• Know how and when to use tools available for a given situation and can explain the reasons for this choice.
• Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
• Use straightforward communication, in a structured way, when influencing and connecting with others.
• Able to read situations and modify behavior to build quality relationships.
• Uphold the firm's code of ethics and business conduct.
• Execute design and discovery workshops.
• Work closely with key stakeholders.
• Design Salesforce solutions using configuration.
• Data migrations.
• Customisation of Salesforce using Apex and Visualforce.
• Ensure and maintain quality.
• Work on projects focused on Salesforce/Force.com development
• Document and analyze required information and data
• Prepare requirements, specifications, business processes and recommendations
• Communicate project status to management, and elevate project concerns to appropriate internal project sponsors
• Elicit Functional Requirements through various communication channels, including face-to-face
• Creation and delivery of requirements, planning documentation, features and functional specifications, business process flow design, and recommendations on scope
• Identify and document system deficiencies and recommend solutions
• Accountable for certain project deliverables and documents as well as project outcomes and quality
• Successfully complete systems configuration
• Accountable for certain project deliverables and documents to be presented to client
• Ensure deliverables meet technical requirements as well as client expectations
• Demonstrate understanding of how various issues effect the overall outcome of projects
• Manage and maintain a collaborative working relationship with clients and consistently deliver high-quality services
• Help to ensure project(s) achieve their intended results. Bring forward recommendations on projects to achieve even greater results
• Track and report project status to client and internal delivery and management teams
• Consistently write business correspondence that is professional, thoughtful, effective, and grammatically correct
• Improvement to and maintenance of Business Analysis Practice Area process and templates
• Prioritize multiple tasks effectively
• Consult with key client stakeholders and end users to gather and confirm business requirements.
• Partner with stakeholders to identify how business requirements can be delivered to ensure improved user experiences.
• Work with technical team members to test and verify custom solutions, integrations and migrations to ensure they meet the business requirements and the solutions are functioning per the stated design.
• Maintain a backlog of requests for new requirements, bug fixes and process enhancements
• Offer suggestions and recommendations during all phases of the engagement to ensure the intent of business requirements is understood by all stakeholders.
• Work with clients and team members to develop and execute change management
• Factilite cadence meetings with key stakeholders to review and prioritize backlog items

About You

You are likely a good fit with the following key attributes:

• Degree holder (e.g. IT, Computer Science, Engineering, or related disciplines)
• Required skills: skilled in salesforce functional, design salesforce solutions, system configuration, must have marketing cloud experience, at least 2salesforce certifications
• Minimum 3 to 5 years of relevant experience, ideally in Consulting related to salesforce
• Experienced in designing salesforce solutions, data migration, configuration.
• Can provide suggestions and recommendations during all phases of the engagement.
• Comfortable working with different nationalities and doing client facing.
• Open to work in Makati City.

#PwCSEACPH

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred: Bachelor Degree

Certifications (if blank, certifications not specified)

Required Skills

Salesforce, Salesforce (Software), Salesforce Configuration

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date