Scaled Customer Engineer, SMB, Google Cloud (Multiple Languages)

1 Month ago • 1 Years + • DevOps

Job Summary

Job Description

As a Scaled Customer Engineer at Google Cloud, you'll work with leading companies to leverage Google tools. You'll advocate for Google products, focusing on customer needs and providing innovative solutions. Responsibilities include identifying business opportunities, resolving technical blockers, sharing infrastructure modernization expertise, supporting bid responses, and guiding customers through assessments of legacy applications. You'll recommend integration strategies and architectures for Google Cloud implementation. This role requires strong communication skills and fluency in at least one of the following languages: French, Spanish, German, Italian, or Polish.
Must have:
  • Bachelor's degree or equivalent experience
  • 1 year cloud native architecture experience
  • Cloud infrastructure engineering experience
  • Technical presentation skills
  • Fluency in French, Spanish, German, Italian, or Polish
Good to have:
  • Master's degree in Business Administration or Computer Science
  • GCP Certification
  • Experience with WAN/internet technologies
  • Experience with scalable distributed systems
  • Experience with data and information management

Job Details

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 1 year of experience with cloud native architecture in a customer-facing or support role.
  • Experience with cloud infrastructure engineering, on-premise infrastructure engineering, virtualization, or containerization platforms.
  • Experience delivering technical presentations.
  • Ability to communicate in one of the following languages: French, Spanish, German, Italian, or Polish fluently in order to interact with local and international stakeholders.

Preferred qualifications:

  • Master's degree in Business Administration, or Computer Science, or a related field.
  • Certification in Google Cloud Platform (e.g., GCP Professional Cloud Architect/Associate Customer Engineer).
  • Experience with WAN/internet-related technologies and architectures across SaaS, PaaS, IaaS, and cloud productivity suites.
  • Experience architecting and developing software or infrastructure for scalable and secure distributed systems, and with application development technologies.
  • Experience in data and information management.
  • Experience with relational databases, NoSQL databases, or Big Data technologies and containers.

About the job

As a member of the Google Cloud team, you inspire leading companies, schools, and government agencies to work smarter with Google tools like Google Workspace, Search, and Chrome. You advocate for the innovative power of our products to make organizations more productive, collaborative, and mobile. Your guiding light is doing what’s right for the customer, you will meet customers exactly where they are at and provide them the best solutions for innovation. Using your passion for Google products, you help spread the magic of Google to organizations around the world.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

  • Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
  • Share in-depth enterprise infrastructure modernization expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
  • Work directly with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
  • Guide customers through assessments of existing legacy application environments and provide recommendations on a prioritization roadmap for infrastructure and application modernization.
  • Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to implement a complete solution on Google Cloud.

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