Senior Associate, Infrastructure and Operations, Cybersecurity

Meaningful work you’ll be part of

As a Senior Associate, Infrastructure and Operations, Cybersecurity, you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service and operational efficiency. We are seeking a highly motivated and process-oriented individual with a strong interest in automation and process definition. The ideal candidate will possess scripting knowledge, a solid understanding of the listed technical requirements, and a keen interest in learning new technologies and proposing innovative ideas.  Responsibilities include but are not limited to: 

Experiences and skills you’ll use to solve 

• Proficient in scripting languages (e.g., JavaScript, Python and PowerShell) and experience using APIs to automate tasks and integrate systems. 

• Proven ability to develop, manage, and maintain APIs, including creating API documentation and ensuring adherence to best practices and standards. 

• Comprehensive knowledge of the ServiceNow platform, including configuration, administration, and optimization. 

• Knowledge of ITIL best practices like structured IT change management to minimize risks and downtime, utilizing effective tools and methodologies. 

• Understanding of the ISO 27001 and SOC2 standards, audit requirements, and ensuring regulatory compliance is a plus. 

• Ability to work on-site in Vaughan with remote capabilities, ensuring operational flexibility. 

• Proven problem-solving ability, responsible task management, and  

• Availability for on-call support. 

• Be resourceful to understand, research and ask probing questions to effectively problem solve. 

• Minimum 1-2 years of experience in a System Administration role. 

• Prior scripting experience is a plus. 

• Hands-on experience with Linux and Windows operating systems. 

• Experience in incident and change management processes. 

Why you’ll love PwC 

We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc 

PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.