Senior Associate - Security and Admin

3 Months ago • 1 Years + • Operations • Finance • Administrative

Job Summary

Job Description

This role is responsible for maintaining a safe and secure environment across all Paytm offices in India. Key responsibilities include conducting security risk assessments, establishing liaisons with external authorities, analyzing physical security personnel deployment, and conducting gap analysis for fire and safety. The position also involves standardizing policies, processes, and SOPs; vendor compliance and coordination; incident reporting and closure; and team building and development. Additional responsibilities may include administrative tasks related to regional and fleet offices, such as housekeeping, maintenance, procurement of office assets, handling staff complaints, and coordinating with business stakeholders for events and celebrations.
Must have:
  • Maintaining a safe and secure environment across all India offices
  • Conducting security risk assessments
  • Establishing liaisons with external authorities
  • Analyzing physical security personnel deployment
  • Conducting gap analysis for fire and safety
  • Standardizing policies, processes, and SOPs
  • Vendor compliance and coordination
  • Incident reporting and closure
  • Team building and development
  • NCC Certificate

Job Details

About Us:
Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag and Paytm Postpaid - Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.

Job Summary:
 Responsible for maintaining safe & secure environment across all India offices
 Responsible for Pan India security operations including material management
 Responsible for standardizing the policy, processes (SOPs)
 Responsible for vendor compliance pertaining to across all India offices
 Coordinate and support Emergency Preparedness
 Responsible for team building and development across centres.
Essential Functions of the Job:
 Responsible for maintaining safe & secure environment across all India offices
 Performs security risk assessments based on vulnerability criteria to determine
appropriate levels of protection and security necessary for sites / location /
events.
 Ensure security alerts are understood by the organizational units / leadership,
and provide guidance in developing a response / mitigation plan
 Establish liaison and contact with external authorities like emergency services
and law enforcement agencies on the local level
 Analyse and validate the physical security personnel deployment proposed by
business leads
 Assist in identifying and assessing in risks and develop plans to mitigate key
exposures to people, operations, assets, information, intellectual property,
and reputation.
 Conduct Gap Analysis – Fire & Safety
 Coordinate for internal and external audits
 Responsible for standardizing the policy, processes (SOPs)
 Frame safety & security policy with relevant SOP as per the industry standards
 Create and ensure the classification of all security related documents are made
and followed consistently across centres.
 Scheduled connects with business leads
 Responsible for vendor compliance and invoice coordination
 Vendor audits & Compliance documentation of respective sites as per state
specific labor acts/regulations.
 Report all incidents and provide necessary information on any untoward incident
/ events across all India offices
 Ensuring ERP/ERT ratio of across all India offices as per industry standards
 Ensure mock evacuation drill is exercised at all locations
 Responsible for tracking all Incidents, investigation, reporting and closure,
 Team Skill Mapping and Gap Analysis
 Surprise check during the odd hours

Add On Responsibilities :
 Responsible for Admin related tasks for regional and fleet offices
 Housekeeping – Ensuring that good housekeeping practice is followed regularly
in offices.
 Maintenances- Ensuring all the maintenance work is completed as per
scheduling & supervising Maintenance work.
 Coordinating with the Vendors for AMC’s of UPS, AC and other office assets and
adhoc jobs related to plumbing, electrical, civil etc.
 Procurement of Office Assets & supplies like office furniture, housekeeping &
pantry material, stationery etc.
 Handling staff complaints & resolving the issues effectively & efficiently.
 Petty cash settlement of all the expenditure made by business spoc.
Coordination with business spoc for Festival/ Annual Day celebrations and
settlement of expenses.

Knowledge and Skills Requirements :
 Liaison with local law enforcement agencies and government agencies,
government regulatory agencies and private industrial security counterparts
as and when required
Education Qualification :
 Graduation – BCom/ BA or any other equivalent stream
 Preferably NCC Certificate
 1+ years experience

Why Join Us:
1.  A collaborative output driven program that brings cohesiveness across businesses through technology
2.  Improve the average revenue per use by increasing the cross-sell opportunities
3.  A solid 360 feedback from your peer teams on your support of their goals
4.  Respect, that is earned, not demanded from your peers and manager
 
Compensation:
If you are the right fit, we believe in creating wealth for you.
With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!
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