Senior Engineer, Techsupport - L2 (ETL & SQL)

1 Week ago • 3 Years + • Operations • DevOps • Undisclosed

About the job

2 skills required for this role

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python

sql

Job Description

As a Senior Engineer in Techsupport (L2) focusing on ETL and SQL, you'll manage and monitor ETL processes, ensuring seamless data integration. You'll utilize SQL for queries and performance monitoring, write Python scripts for automation, and troubleshoot scheduled jobs. Responsibilities include resolving incidents and service requests within SLAs, collaborating with development and infrastructure teams, and providing timely updates to customers. Strong analytical and problem-solving skills are essential, along with experience in job monitoring and tracking. The role requires working in a 24x7 shift rotation.

Must have:

3+ years ETL & SQL experience
Python scripting for automation
Job monitoring and tracking
Problem-solving & analytical skills
Effective communication

Company Description

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital, and our people exist everywhere in the world (18000+ experts across 36 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.

Job Description

REQUIREMENTS:

Total experience 3+ years
Strong experience with ETL operations and SQL.
Proficiency in Python scripting for automation tasks.
Hands on working experience in ETL Concepts.
Proven experience in job monitoring and tracking scheduled tasks.
Ability to coordinate and collaborate effectively with development and infrastructure teams.
Excellent problem-solving skills and the ability to resolve business queries and service requests.
Strong analytical skills for troubleshooting and problem resolution.
Strong verbal and written communication skills to provide updates to customers and teams.
Willingness to work in a 24x7 shift rotation to ensure continuous monitoring and support.

RESPONSIBILITIES:

Manage and monitor ETL (Extract, Transform, Load) processes to ensure seamless data integration and accurate data flow.
Utilize SQL to execute queries, monitor performance, and ensure data accuracy.
Write and maintain Python scripts for automation and data handling tasks.
Track and manage scheduled jobs, ensuring they run smoothly and troubleshooting when necessary.
Address and resolve incidents and service requests within SLAs, ensuring minimal business disruption.
Work closely with development and infrastructure teams to resolve issues and optimize performance.
Monitor ticket progress and provide timely updates to customers regarding the status of their queries or issues.
Use strong analytical skills to identify root causes of problems and implement effective solutions.

Qualifications

Bachelor’s or master’s degree in computer science, Information Technology, or a related field.

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