Senior Manager Parking & Transportation

3 Months ago • 5-7 Years • Operations • $96,000 PA - $150,000 PA

Job Summary

Job Description

The Senior Manager, Parking & Transportation at Sphere Entertainment Co. will oversee the daily operations of parking, valet, and other transportation services at the Las Vegas Sphere venue. Responsibilities include directing staff, coordinating vendors, ensuring seamless guest experiences, implementing new initiatives, optimizing staffing strategies, managing budgets, and improving operational efficiency. The role involves close collaboration with various venue teams, addressing disciplinary actions, controlling resources, managing vendor relationships, and maintaining cleanliness and safety. A key objective is to transition parking operations in-house.
Must have:
  • 5-7 years progressive experience in parking/traffic/event management
  • Knowledge of Las Vegas market and event cycle
  • Strong problem-solving and conflict resolution skills
  • Excellent communication, organizational, and time management skills
  • Supervisory and personnel management experience
Good to have:
  • Experience with ticketing systems (TM Entry, Archtics, ParkHub)
  • Budget management skills

Job Details

Sphere Entertainment Co. (NYSE: SPHR) is a premier live entertainment and media company. The Company includes Sphere, a next-generation entertainment medium powered by cutting-edge technologies to redefine the future of entertainment. The first Sphere venue in Las Vegas opened in September 2023. In addition, the Company includes MSG Networks, which operates two regional sports and entertainment networks, MSG Network and MSG Sportsnet, as well as a direct-to-consumer and authenticated streaming product, MSG+, delivering a wide range of live sports content and other programming. More information is available at sphereentertainmentco.com.

Who are we hiring?

The Senior Manager, Parking & Transportation would enhance the day-to-day operations by overseeing logistics, coordinating vendor schedules and staff, and handling operational tasks. The Senior Manager, Parking & Transportation would also help improve the quality of services, mitigate risks, and ensuring smoother operations during peak times or emergencies. They will also assist in developing long-term strategies contributing to the venue’s growth and taking operations in-house, eliminating the need for vendor company.

What will you do?

  • Provide direction and oversight to self-park lots, valet parking other transportation services; limo, taxi and rideshare as well as parking and traffic vendor, ensuring seamless operations and unmatched guest experience during arrival and departure.
  • Work closely with the Director of Parking and Transportation to implement cutting-edge initiatives, drive revenue and optimizing vendor staffing strategies.
  • Oversee the execution of policies, operating procedures, and vendor labor schedules.
  • Oversee and ensure all task and duties are being completed in timely manner by hired vendor, safely, and in accordance with departmental policies, practices, and procedures.
  • Work closely with other venue teams to plan VIP arrivals, groups, and buy-outs.
  • Supervise, train, and manage Supervisors, Leads, Parking Attendants, Shuttle Drivers.
  • Address disciplinary actions, provide necessary coaching and feedback.
  • Control of supplies and materials, limiting overuse, waste of resources, and deterrent of theft.
  • Assist with invoices, and partner-vendor, as well as other stakeholder relation.
  • Act as a conduit for communications from pre-event and event Managers, as it relates to ongoing operations and business decisions.
  • Ensure cleanliness and safety of all parking areas.
  • Preform pre-shift briefing, completion of vendor timesheets, completion of checklist, inspection logs, and inventory logs.
  • Assign essential preventive projects with a proactive approach.

What do you need to succeed?

  • The ideal candidate will have a minimum of 5-7 years of progressive experience related to parking, traffic, and event management.
  • Knowledge of the Las Vegas market and event cycle.
  • Strong problem solving and conflict resolution skills.
  • Working knowledge of contracts, scheduling, personnel management, and general administration.
  • Excellent verbal & written communication, organizational and time management skills required.
  • Must be able to multi-task and prioritize in a deadline-oriented environment with the ability to manage multiple projects at one time.
  • PC skills including MS Word, Excel, Outlook, and PowerPoint. Experience with ticketing systems, (TM Entry, Archtics, ParkHub) a plus.
  • Strong interpersonal/customer service skills
  • Able to work under pressure and meet deadlines, while managing multiple tasks.

Special Requirements

  • Valid driver’s license required.
  • Working outside during certain hours may be required at times.
  • Must be able to work a flexible schedule including nights, weekends, and holidays.

#LI-Onsite

Pay Range
$96,000$150,000 USD

At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.

We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.

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About The Company

Burbank, California, United States (On-Site)

Burbank, California, United States (On-Site)

Burbank, California, United States (On-Site)

Burbank, California, United States (On-Site)

Burbank, California, United States (On-Site)

Burbank, California, United States (On-Site)

Burbank, California, United States (On-Site)

Las Vegas, Nevada, United States (On-Site)

Las Vegas, Nevada, United States (On-Site)

Burbank, California, United States (On-Site)

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