Senior Partner Specialist

1 Month ago • All levels • $133,400 PA - $200,200 PA

Job Summary

Job Description

PlayStation Studios' Partner Sourcing Group is seeking a Senior Partner Specialist to enhance service, tools, and processes for development teams, ensuring seamless partner onboarding. The role involves partnering with the Manager of Partner Sourcing – Operations to design and implement solutions for PlayStation Studios clients and train a new team. This position focuses on external partnerships that complement internal capabilities, requiring anticipation of needs, action planning, and gaining buy-in from stakeholders. The Senior Partner Specialist will play a key role in building a new operations team, optimizing onboarding, and improving the outsourcing experience by acting as air traffic control, driving process improvements, and adopting a holistic approach to outsourcing.
Must have:
  • Identify suitable partners based on business needs
  • Conduct market research and evaluate RFIs/RFPs
  • Organize and manage pilot programs with partners
  • Assist with vendor site visits and security audits
  • Complete NDAs and loan agreements
  • Coordinate information gathering for vendor database
  • Facilitate partner onboarding with various departments
  • Liaise with business units to improve onboarding processes
  • Assist with contract creation and invoice audits
  • Track partner spend and discounts
  • Identify and maintain vendor performance metrics
  • Develop collaborative relationships with peers and departments
  • Assist with scheduling industry events
  • Maintain records of vendor workload and feedback
  • Communicate changes and capture issues with external partners
  • Resolve vendor and studio related queries
  • Coordinate training for vendors on PlayStation Studios tools
  • Document and distribute PSG updates and guidelines
  • Assist with recruitment and training of new hires
  • Excellent analytical and prioritization skills
  • High attention to detail and accuracy in data entry
  • Strong communication and customer service skills
  • Ability to work effectively in a team, both in-person and virtually
  • Positive attitude and adaptability to changing environments
  • Comfortable working within deadlines
  • Willingness to adopt new processes and functions
  • Bachelor's degree or 5+ years in vendor management
Good to have:
  • BCS Specialist Certificate in Supplier Management
Perks:
  • Medical
  • Dental
  • Vision
  • Matching 401(k)
  • Paid time off
  • Wellness program
  • Employee discounts for Sony products
  • Bonus package eligibility

Job Details

Why PlayStation?

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation.

Title: Senior Partner Specialist

PlayStation Studios’ new Partner Sourcing Group is on a mission to deliver class-leading service, tools, process, and support to our development teams and provide internal coordination and cost efficiencies to the overall business. The PSG will serve as a central force that aligns various business functions towards a unified objective: ensuring the swift and seamless onboarding of our partners.

PSG has a clear vision and now needs a Senior Partner Specialist to support turn our plans into action! You will partner with the Manager of Partner Sourcing – Operations to design and deliver best-in-class solutions for PlayStation Studios clients and train a new team.  You will be working with the external partnerships that compliment and expand upon internal PlayStation Studios capabilities. You will regularly anticipate, form a plan of action, and achieve buy-in with teammates, our management and other teams within SIE.

A Senior Partner Specialist plays a pivotal role in helping to build new Operation’s team, optimizing and facilitating onboarding for External Partners and enriching outsourcing experience for our PlayStation Studios and their primary focus is to provide air traffic control, process improvement and holistic approach to outsourcing.

Responsibilities

New Partner Activities and Partner Onboarding

  • Identify suitable partners for SIE in different regions in line with business needs and make suitable recommendations
  • Conduct market research, contact potential partners, send out and evaluate
  • Request For Information and Request For Proposal, present findings to stakeholders
  • Organize and manage pilots with suitable partners to support vendor-related strategies and/or new SIE services to be offered in service menu
  • Assist when needed in virtual or in person vendor site visits, security auditing and report distribution
  • Complete loan and non-disclosure agreements in relation to services provided to PlayStation Studios
  • Coordinate Information Gathering via Partner ID cards for Vendor Database
  • Facilitate and expedite Partner Onboarding with InfoSec, Finance, Legal, Compliance and IT
  • Liaise with relevant BUs to improve processes related to onboarding

Contract Management and Performance Evaluation

  • Assist PSG with contact creation
  • Invoice audit and process payment across multiple systems when needed
  • Track total spend, corporate and studio discount per partner according to negotiated contracts
  • Identify and maintain vendor performance metrics
  • Provide performance evaluation feedback to vendors post project

Business Relationship Management

  • Develop collaborative relationships to ensure cross-functional collaboration across all peers, departments, PlayStation Studios and functions.
  • Assist with scheduling attendance of industry events to meet with new and existing partner
  • Maintain records of proposed, declined, allocated and cancelled vendor workload and studio feedback
  • Maintain regular communication with external partners to notify of changes and capture issues
  • Assist with the resolution of any vendor and studio related queries or issues
  • Coordinate and manage the provision of PlayStation Studios tool and process training to vendors
  • Document, maintain and distribute to stakeholders PSG updates and guidelines
  • Assist PSG Manager – Operation with recruitment and training of new hires

Relevant Skills, knowledge, and experience 

  • Excellent analytical & prioritization skills
  • Extreme attention to detail and ability to perform data entry with a high degree of accuracy
  • Strong communication skills/customer service mindset
  • Ability to work within a team, both in person and virtually
  • Positive attitude and ability to cope with changing environment
  • Comfortable in working within deadlines and timelines
  • Willingness to adapt and adopt new processes and functions
  • BCS Specialist Certificate in Supplier Management or related proficiency desired
  • Bachelor’s degree or 5+ years related to vendor management in gaming or creative industries

 Please refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights.

 

At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.

Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. 

In addition, this role
is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more.

 

The estimated base pay range for this role is listed below.

$133,400 - $200,200 USD

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. 

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

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