The Service Delivery Specialist leads the delivery of client-focused procurement services, constantly striving to improve them. They participate in meeting service KPIs by executing diverse and time-sensitive activities, considering compliance, quality, and efficiency. They also develop business intimacy with local stakeholders and may lead or support other team members in resolving operational issues. The role involves providing services to meet specific KPIs, supporting the delivery of Procurement services, maintaining a proactive attitude towards the client, managing relationships with stakeholders, understanding P2P processes, and monitoring process adherence. Responsibilities include ensuring daily activities are fulfilled properly and timely, demonstrating knowledge of processes and procedures, being accountable for process compliance, providing customer-focused service, responding to client requests, providing subject matter expertise, supporting junior professionals, helping the team achieve goals, and striving to simplify, standardize, and improve processes.