Software Engineer II - Cloud Support and Operations

16 Minutes ago • 3 Years + • Full Stack Development • Undisclosed

About the job

Job Description

The Software Engineer II will be part of the Cloud Support & Ops team, responsible for a global, self-service cloud platform (PaaS). Key responsibilities include providing first-line support for the platform, handling operational tasks like applying security patches and provisioning AWS resources, supporting new product launches, and adding new tenants/markets. The role requires hands-on experience with IaC tools (e.g., Terraform), support ticketing systems, and technologies like Java and Spring Boot. The ideal candidate will actively participate in on-call rotations, incident response, and contribute to improving team best practices and standards.
Must have:
  • 3+ years cloud experience
  • IaC experience (e.g., Terraform)
  • Support ticketing system experience
  • Java, Spring/Spring Boot experience
  • Operational experience (on-call)
  • Ability to drive best practices
Perks:
  • Great Place to work
  • Equal opportunity employer
  • Fast-track growth opportunities

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Software Engineer II - Cloud Support and Operations, Bangalore
 

About Warner Bros. Discovery:

Warner Bros. Discovery, a premier global media and entertainment company, offers audiences the world's most differentiated and complete portfolio of content, brands, and franchises across television, film, streaming, and gaming. The new company combines Warner Media’s premium entertainment, sports, and news assets with Warner Bros Discovery's leading non-fiction and international entertainment and sports businesses. For more information, please visit www.wbd.com


Meet Our Team:

The Cloud Support & Ops team (CSO) is part of the larger Operational Engineering group who is responsible for building a truly global, self-service cloud platform (PaaS) to enable Global Tech’s growing number of engineering teams to build, deploy, run and operate their services in a fully autonomous fashion. This team will be the first line support for Gobal Techs cloud-based developer platform, focusing on areas with heavy support load and manual processes. The CSO team will perform operations tasks like applying security patches to infrastructure and Terraform modules, support new product launches and adding new tenants and/or markets to the platform by provisioning new infrastructure like AWS resources, Ingress stack, etc following established runbooks.


Roles & Responsibilities:

As a Software Engineer 2 on the Cloud Support & Ops team (CSO) you'll be part of the larger Operational Engineering group who is responsible for building a truly global, self-service cloud platform (PaaS) to enable Global Tech’s growing number of engineering teams to build, deploy, run and operate their services in a fully autonomous fashion.

  • You can describe your design, code, and architectural decisions to your team

  • You actively seek input where appropriate and engage your team to inform and share what
    you are doing.

  • You embrace constructive feedback and adapt to align with organizational standards and objectives.

  • You offer enhancements to best practices, document, design, and architecture improvements, and add feedback through code reviews to other engineers without continuous prompting or recurring encouragement.

What to Bring:

  • Bachelor’s degree with at least 3 years of hands-on experience working on a Cloud environment

  • Hands-on experience with at least one IaC tool (e.g. CDK, Terraform, CloudFormation)

  • Hands-on experience from working in a support ticketing system following runbooks and decision trees for triaging

  • Hands on experience with technologies on our stack including Java, Spring/Spring Boot

  • Operational experience (i.e. on-call rotation, incident response)

  • Ability to drive best practices and set standards for your team.

What We Offer:

  • A Great Place to work.

  • Equal opportunity employer

  • Fast-track growth opportunities.

How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.

If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.

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About The Company

Applicants – please be advised that all email correspondence by official Warner Bros. Games recruiters will come from the @lith.com, @warnerbros.com or @wbgames.com domains. Our agency recruiters who reach out through LinkedIn will also properly identify themselves as employees of the companies that work with us. All other parties claiming to be our recruiters are not affiliated with Warner Bros. Games, Monolith or any of our studios. Please take care not to share your personal information with these contacts, nor click on any links embedded in their messages. If you have any questions, you can reach out to us directly at recruiting@wbgames.com.

Warner Bros. Games brings some of the most iconic characters and stories in entertainment to life through videogame development. With multiple world class development studios located across North America and the UK, our teams are made up of top talent in the industry. We strive for an open and collaborative culture where our people can do what they do best – making great games.

Our 11 studios include: 

Warner Bros. Games (Burbank, CA)

linkedin.com/company/warnerbrosgames

Warner Bros. Games San Francisco (San Francisco, CA)

linkedin.com/company/warner-bros-games-san-francisco

Warner Bros. Games San Diego (Carlsbad, CA)

linkedin.com/company/wb-games-san-diego

Warner Bros. Games Boston (Needham, MA)

linkedin.com/company/wbgamesboston

Warner Bros. Games New York (Troy, NY)

linkedin.com/company/wb-games-ny

Warner Bros. Games Montreal (Montreal, CA)

linkedin.com/company/wb-games-montreal-inc-

NetherRealm Studios (Chicago, IL)

linkedin.com/company/netherrealm-studios

Monolith Productions (Kirkland, WA)

linkedin.com/company/monolith-productions

Avalanche (Salt Lake City, UT)

linkedin.com/company/avalanche-software

Rocksteady Studios (London, UK)

linkedin.com/company/rocksteady-studios-ltd

TT Games (Maidenhead, UK)

linkedin.com/company/tt-games-ltd 

Hyderabad, Telangana, India (Hybrid)

Hyderabad, Telangana, India (Hybrid)

Bengaluru, Karnataka, India (Hybrid)

Bengaluru, Karnataka, India (Hybrid)

Mexico City, Mexico City, Mexico (Hybrid)

Atlanta, Georgia, United States (Hybrid)

Bengaluru, Karnataka, India (Hybrid)

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