Specialist - Cloud & Infra Management
Job Summary
Job Description
- Experience with Genesys Cloud
- Cisco Unified Communications Manager (Call Manager) knowledge
- Proficiency in Cisco Unity Connection
- Experience with Cisco Contact Center Enterprise
- Familiarity with Voice Gateways and SIP Trunking
- Knowledge of Voice Codecs
- Cisco Certifications (CCNA Voice, CCNP Voice, CCIE Voice)
- Experience with Corporate Restructuring Activities
- Experience with Network Diagrams and Documentation
- Knowledge of Industry Trends in Voice Technologies
3 skills required
Job Details
Role Voice Engineer with Genesys Cloud
Experience 9 to 12 Years
Location MX
Technical Skills Primary
Should have experience in below
1 Genesys Cloud
2 Cisco Unified Communications Manager Call Manager
3 Cisco Unity Connection
4 Cisco Contact Center Enterprise
5 Voice Gateways
6 SIP Trunking
7 Voice Codecs
8 Troubleshooting and ProblemSolving Skills
9 Network Security Principles and Best Practices
Technical Skills Secondary
1 Cisco Certifications CCNA Voice CCNP Voice CCIE Voice
2 Experience with Corporate Restructuring Activities
3 Experience with Network Diagrams and Documentation
4 Knowledge of Industry Trends and Advancements in Voice Technologies
Soft Skills Required
1 Communication and Interpersonal Skills
2 Collaboration with CrossFunctional Teams
3 Technical Support to EndUsers
4 Flexibility for System Maintenance and Upgrades
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About The Company
LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across 30+ countries, LTIMindtree — a Larsen & Toubro Group company — combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more info, please visit www.ltimindtree.com
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