Strategy & Operations Intern

2 Months ago • Upto 1 Years • Operations • Data Analyst

Job Summary

Job Description

As a Strategy & Operations Intern at Deliveroo, you will work with large datasets to create dashboards and models for data-driven decisions. You'll collaborate with cross-functional teams to enhance business performance and operational excellence, support new initiative implementations, and evaluate their impact. Responsibilities include creating operational documentation, tracking market trends, and performing ad-hoc tasks. The role involves working within a fast-paced, technology-driven environment to improve efficiency and the overall customer experience within Deliveroo's complex marketplace.
Must have:
  • Data analysis using Excel/Sheets
  • Collaboration with cross-functional teams
  • Support operational initiatives
  • Document creation & maintenance
  • Market trend tracking
Good to have:
  • SQL, Python, R, Macros, App Script
  • Data analytics tools (Looker, Tableau, PowerBI)
  • Project management experience

Job Details

Why Deliveroo?
We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We are providing people with limitless access to different cuisines and restaurants, turning cooking from a chore to a choice, and giving people the freedom to eat what they want, when they want, where they want it.

 

We work with riders, restaurants and consumers. We operate one of the most complex three-sided marketplaces in the world and we do this in real-time. Millions of customers and thousands of restaurants and riders rely on us to match them within milliseconds. The algorithms behind that marketplace are the secret sauce that allows us to deliver our orders in around 30 minutes. 

 

We’re a technology-driven company at the forefront of the most rapidly expanding industry in the world, so come and join us for the ride.

 

Roles & Responsibilities:

 

RESPONSIBILITIES:

  • Work with large datasets to build dashboards, tracker, model to help drive strategic data-driven decisions.
  • Working with cross-functional teams to improve business performance and operational excellence.
  • Support the implementation of new operational initiatives and evaluate their impact.
  • Create and maintain operational documentation and SOPs.
  • Track market trends and categorise useful information.
  • Ad-hoc tasks relevant to operations team’s requirements.

 

REQUIREMENTS:

 

  • Undergraduate/Bachelor's degree in Business/ Computer Science/ Engineering/ Economics or related field.
  • Basic skills of Microsoft Excel / Google Sheets are required. Familiarity with programming languages and know-how for analytics e.g. SQL, Python, R, Macros and/ or App Script is preferred.
  • Experience with data analytics tools (Looker, Tableau, PowerBI).
  • Experience managing/leading projects in school or past work/internship is a plus.
  • 6 months of relevant internship experience.
  • Excellent written and verbal communication skills.
  • An interest in technology and logistics.

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