Intelerad is a leading global provider of enterprise imaging solutions. Our team which includes personnel in the United States, Canada, India, the United Kingdom, New Zealand and Australia are united in our mission to advance the future of medical imaging with a unified architecture that connects physicians and clinical staff across departments and borders.
We are seeking a Technical Implementation Specialist (level 1) who is responsible for providing technical and workflow implementation services for Radiology Healthcare IT solutions. The role will require a range of technical services, including but not limited to, system integration, system configuration, workflow analysis and design, testing and troubleshooting system setups and facilitation and support of system go-lives. Acting as a key customer-facing representative, the Technical Implementation Specialist will ensure that Intelerad solutions are configured, tested, and operational to meet client needs and align with best practices. This role will work closely with Project Management and Applications and Workflow resource and involve collaboration with cross-functional teams, on-site client engagement, training delivery, documentation, troubleshooting, and proactive participation in change management and escalation processes. The goal is to ensure clients realise the full value of our solution at every stage of their journey.
This position requires up to 25% of travel, mainly throughout Oceania and occasionally on short notice.