Payroll Operations Specialist

2 Months ago • 2 Years +

Job Summary

Job Description

The Payroll Operations Specialist will support the payroll team by reconciling payslips and ensuring accurate data management in payroll systems. Responsibilities include reviewing and reconciling payroll reports, investigating discrepancies, verifying adjustments, uploading data, maintaining records, and ensuring compliance with regulations. They will identify process improvements, assist in audits, and maintain confidentiality. The specialist needs strong analytical skills and attention to detail.
Must have:
  • 2+ years in payroll operations.
  • Proficiency in payroll systems.
  • Experience with databases and Excel.
  • Ability to analyze and reconcile data accurately.
  • Strong analytical and troubleshooting skills.
  • Clear and professional communication skills.
  • Strong commitment to handling sensitive information.
Good to have:
  • Experience with global payroll providers.
  • Familiarity with tax regulations.
  • Background in finance or HR operations.

Job Details

About Toku

Toku is the leading provider of compliance infrastructure for crypto companies, enabling them to pay employees in tokens and stablecoins while staying compliant with state, federal, and international tax laws. Our growing client list includes 30% of the crypto companies listed on Robinhood.


Backed by $26M from leading investors including Blockchain Capital and Naval Ravikant, Toku is scaling rapidly to meet the demand for compliance solutions in the evolving regulatory environment. Read more about Toku in FortuneYahoo Finance, and CoinDesk.


To learn more, check our website.


We are seeking a detail-oriented Payroll Operations Specialist to support our payroll team by reconciling payslips and ensuring accurate data management in our payroll systems. This role requires a high level of accuracy, strong analytical skills, attention to detail, and the ability to handle payroll data efficiently while maintaining compliance with company policies and regulatory requirements.



Responsibilities


Payslip reconciliation:

- Review and reconcile payroll reports to ensure all payslips match payroll calculations.

- Investigate and resolve discrepancies in payroll data, working closely with internal teams and external payroll providers.

- Verify payroll adjustments, deductions, and tax withholdings for accuracy.


Payroll data management & operations:

- Upload payslips and payroll data into internal and external databases, ensuring completeness and accuracy.

- Maintain and update payroll records to reflect changes in employee compensation, tax codes, and benefits.

- Ensure compliance with local payroll regulations and company policies when handling payroll data.


Process improvement & compliance:

- Identify opportunities to optimize payroll reconciliation and data entry processes.

- Assist in payroll audits and reporting to ensure compliance with financial controls and labor laws.

- Maintain confidentiality and data security best practices when handling sensitive payroll information.


Qualifications & Skills

- Experience: 2+ years in payroll operations, finance, or a related field.

- Technical Skills:

- Proficiency in payroll systems (e.g., ADP, Workday, SAP, or similar).

- Experience with databases, Excel (VLOOKUPs, Pivot Tables, Macros), and reconciliation tools.

- Attention to Detail: Ability to analyze and reconcile large volumes of payroll data with high accuracy.

- Problem-Solving: Strong analytical and troubleshooting skills to resolve payroll discrepancies.

- Communication: Clear and professional communication skills for cross-functional collaboration.

- Confidentiality: Strong commitment to handling sensitive payroll information with discretion.


Preferred Qualifications

- Experience working with global payroll providers or multi-country payroll processing.

- Familiarity with tax regulations, compliance requirements, and employment laws related to payroll.

- Background in finance, accounting, or HR operations.



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About The Company

Toku creates bespoke cloud communications and customer engagement solutions to reimagine customer experiences for enterprises.


Recognised as one of the Top 230 High-Growth Companies in Asia-Pacific by the Financial Times and listed among the Top 40 Fastest Growing Companies in Singapore by The Straits Times and Statista, Toku provides an end-to-end approach. The company helps businesses navigate the complexities of global digital transformation and enhance their Customer Experience with mission-critical cloud communication solutions that deeply integrate with customer data and business processes.


Toku combines global strategic consulting expertise, bespoke technology, in-country infrastructure, local connectivity and global reach.


The business works with organisations as diverse as Singapore Airlines, foodpanda, JCDecaux, Gojek, Sony and numerous government agencies to move their communications and customer engagement to the cloud.


Whether you are a cloud-based enterprise or just starting your digital transformation journey, Toku has solutions to suit your communications and customer engagement needs.

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