Technical Operations Manager, Third Party Data Centers

2 Weeks ago • 7-10 Years • Facilities Management

Job Summary

Job Description

This Technical Operations Manager role at Google focuses on third-party data centers. You'll partner with Google's data center development teams, hardware operations, and network infrastructure, working closely with third-party vendors. Responsibilities include testing and validating new processes, performing compliance activities, monitoring data center systems, ensuring adherence to global standards, and developing strategies to minimize operational costs and reduce environmental impact. Fluency in English and Spanish is crucial for client relationship management. The ideal candidate possesses extensive experience in HVAC, electrical, controls, or related technical domains, along with data center experience. Leadership, problem-solving, and communication skills are essential.
Must have:
  • 7+ years HVAC/Electrical experience
  • 3+ years data center experience
  • Fluent in English and Spanish
  • Compliance and process improvement
  • Cost optimization and risk mitigation
Good to have:
  • Master's degree in Engineering
  • Reliability Centered Maintenance experience
  • Data-driven resource forecasting
  • Executive-level communication

Job Details

Minimum qualifications:

  • Associate's degree, trade school certification, or other certified training in a related technical field, or equivalent practical experience.
  • 7 years of experience in a Heating Ventilating and Air Conditioning (HVAC), electrical, controls, water chemistry, generators, mechanical, or other similar technical domain.
  • 3 years of experience in a data center or facilities environment.
  • Ability to communicate in English and Spanish fluently to support client relationship and partnership management in this region.

Preferred qualifications:

  • Master's degree in Industrial Engineering, Electrical Engineering, Mechanical Engineering, Engineering Management, or Reliability Engineering.
  • Experience communicating with all levels of the organization, including executives.
  • Experience with Reliability Centered Maintenance and in engineering.
  • Ability to forecast resource requirements in a data-driven way.

About the job

At Google, we aim to foster Googley work environments that are collaborative, friendly and fun. The Facilities Management team brings our spaces to life as you oversee the daily operations of our offices. While roles with similar names at other companies can be far more mundane, you're a creative, organized customer service specialist, who takes pride in seeing things run smoothly and efficiently. You go out of your way to make sure that clients are not only satisfied, but singing Google's praises. You're comfortable in a fast-paced environment with the highest standards of excellence. You aren't afraid to have fun with your job, and bring an enthusiasm, dedication and a collaborative spirit to build and maintain office spaces that facilitate some of the world's most cutting edge innovation.

In this role, you will partner with the Google Data Center developing teams, hardware operations, network infrastructure, and third-party data center vendors and operators with a focus on operability, maintainability, and reliability.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Responsibilities

  • Motivate efforts to test, validate, improve, and certify new processes and procedures for critical equipment operation in the data center domain.
  • Lead efforts to perform compliance activities for a data center and analyze compliance results for data centers globally. Ensure regional and global teams are complying with project or schedule guidelines and Google design standards.
  • Drive efforts to monitor data center systems operations, control site activities to minimize risk, and to ensure response to any excursions.
  • Drive efforts to ensure sites are following facility, maintenance, and standard programs globally while exhibiting strength in improvement to said policies and programs.
  • Lead the development of strategies to keep operational costs to a minimum, improve efficiency, and reduce environmental impact at a site, along with motivating site-level development of programs and initiatives.

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