UX Researcher
Job Summary
Job Description
As a UX Researcher at Quizizz, you'll be responsible for establishing and nurturing channels to gain insights into students' lives and gather valuable feedback. You will plan and execute user studies and other research methodologies to improve user experience, prioritizing research based on business needs. Collaboration with Product Managers, Designers, and Engineers is key. Responsibilities include planning and conducting impactful research, partnering with product teams to understand user needs, prioritizing research across multiple streams, gathering insights from diverse sources, identifying Jobs-to-Be-Done (JTBD), creating user personas and journey maps, and socializing insights to a broader audience. You'll also contribute to building research practices and processes. The role requires a strong background in qualitative research and experience with various research methods.
Must have:
- 2+ years mixed-methods research experience
- Qualitative research strength
- Various research methods expertise
- Prioritize research needs
- Deliver actionable insights
- Collaborate with product teams
Good to have:
- Ed-tech tool and K-12 platform experience
Perks:
- Commute covered in Bangalore
- Health care benefits (employee, family, parents)
- Learning & development investment
- Healthy lunches, dinners, stocked pantry
3 skills required
Job Details
About Us
Quizizz is one of the fastest-growing EdTech platforms in the world. Our team is on a mission to empower every educator to motivate every learner in the world. Our platform offers engaging and interactive quiz-based learning experiences and is used by more than 70 million people every month in over 150 countries, including 80% of U.S. schools. We have phenomenal investors, we're profitable, and we're committed to growing and improving every day.
With a commitment to fostering active learning, and taking Quizizz to more learners across the globe. If you're excited about education and international SaaS and want to build towards a mission that you can be proud of, then Quizizz is the right place for you.
About Us:
As a UX Researcher, your primary responsibility is to establish and nurture channels to gain insights into students' lives and gather valuable feedback. You will independently plan and execute various user studies, and other research methodologies to identify areas for enhancing the user experience, prioritizing research questions based on critical business needs. Collaboration with Product Managers, Designers, and Engineers is crucial to align user needs with product development.
What You Will Do
- Plan, conduct, and deliver impactful research that directly influences our rapid product development cycles and integrates into our product roadmaps
- Partner with product managers, designers, and engineers to thoroughly understand user needs and identify opportunities to solve them
- Prioritise research needs across multiple work streams to work on the right project and scope and ensure impact by delivering actionable insights
- Actively gather insights from diverse sources (social listening, product analytics, inbound feedback, qualitative feedback) and stay updated on ed-tech trends to deepen your understanding of the user and technology landscape.
- Identify Jobs-to-Be-Done (JTBD), construct user personas, and create journey maps to deepen the understanding of user needs.
- Work with the lead researcher to socialize insights to a broader audience, enhancing visibility and understanding.
- Partner with other researchers to build out research practices and processes
Who You Are
- You have 2+ years of experience as a mixed-methods researcher with strength in qualitative research
- You have experience conducting complex research and demonstrate the use of a variety of research methods(Playtests, interviews, surveys, co-creation sessions, contextual inquiry, usability, and diary studies)
- You can balance working with urgency and focus with rigour and adapt as needed to the situation
- You are curious and resourceful, always seeking new ways to improve processes and outcomes.
- Experience with ed-tech tools and K-12 platforms is a huge plus.
Working at Quizizz
The pandemic has changed work in many ways, especially by enabling remote work. Many companies have chosen to be remote first. At Quizizz, we work best in the office brainstorming using whiteboards, having conversations over coffee/walks, or overhearing a hallway conversation. Learning happens through osmosis. We understand that driving/ubering takes work in Bangalore. We’ll take care of the commute for you.
Beyond taking care of commute, we will cover health care benefits for you, your family, and your parents. We invest in our employee’s health and wellness. Through books and courses, we invest in their learning and development. Oh, and finally, we have healthy lunches, dinners, and a stocked pantry to snack on all day.
Quizizz is an equal opportunity employer and we believe diversity is key to our success.
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