Waiter/Waitress

1 Month ago • 2 Years +

Job Summary

Job Description

As a pioneer in responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. As a waiter, you will be responsible for making hospitality a prime goal, maintaining day-to-day operations in the front area, especially during main service hours. You will ensure close coordination with other team members and the culinary team to maintain quality standards and drive business growth while delivering excellent customer experience. This includes implementing brand standards, maintaining a positive disposition, and adhering to hygiene and safety practices. You will also act as a brand ambassador and assist management in implementing company policies and procedures for smooth and economical restaurant operations, ensuring prompt, hospitable, courteous, and correct service to maximize guest satisfaction, revenue, and profit.
Must have:
  • Minimum 2 years experience in a similar role
  • Excellent interpersonal skills
  • Excellent verbal and written communication in English
  • Knowledge of food safety and hygiene
  • Courage of conviction and influencing skills
  • Adaptability and self-motivated
Good to have:
  • Bachelor's degree in hospitality management/business administration
  • Specialization in hospitality and food service business
  • Any other language is an added advantage
Perks:
  • Exclusive benefits specific to the sector and beyond
  • Strong recognition for daily commitment
  • Opportunities for growth and career advancement

Job Details

Company Description

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning,to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart, 
Join us and become a Heartist®.

Job Description

The incumbent is an employee who shall be responsible for making hospitality towards guest a prime goal and thus to maintain and develop the attitude of themselves. He/ She must exercise strong job performance skills and give special attention to visible handling of the day-to-day operations in the front area, especially during main service hours. Aside the above, a waiter must ensure close co-ordination with other team members within the restaurant, shift supervisors, restaurant managers and the culinary team to maintain standards of quality, service and maintenance of facilities in areas he/she is responsible for. In the role of waiter, he/ she must be capable of driving working methods and best practices to grow the restaurant’s business whilst delivering excellent customer experience. This includes and is not limited to implementation of all aspects of brand standards cascaded to them, maintaining a positive and smiling disposition and adherence to all hygiene and safety practices, in line with IBN AL BAHR specific policies and procedures whilst upholding the brand image of the business. He/ she is responsible for effective coordinating with the team to attain desirable profit-making results for the restaurant operations and act as the brand ambassador of the business unit they are assigned to. He/ she must be responsible for the overall smooth and economical running of the entire restaurant. In a nutshell, the waiter must assist management in implementing and adhering to Our Policies and Procedures of the Company as well as that of the restaurant by ensuring prompt, hospitable, courteous, and correct service to maximize guest satisfaction, restaurant revenue and profit whilst working with the team with keen implementation of operational standards, rules and guidelines.

Qualifications

Your experience and skills include:

  • Minimum bachelor’s degree in hospitality management/ business administration, etc
  • Specialization in hospitality and food service business is an added advantage
  • Minimum 2 years experiences in the industry in a similar role or in the same position.
  • Skills required include and are not limited to courage of conviction, excellent influencing skills, innovation, adaptability to business environment, good interpersonal skills, excellent verbal, and written communication skills in English, self-motivated, self-starter and takes pride in capable of performing duties assigned within this job description.
  • Know how’s on food & safety as well as hygiene requirements .
  • Any other language is an added advantage

Additional Information

Your team and working environment:

We are Dream Makers and committed to creating memorable moments for our guests and colleagues inspired by the authentic Qatari warmth and essence of generosity.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Alwadi Hotel Doha is the first MGallery boutique hotel located within Msheireb Downtown Doha, vibrant new retail, commercial and residential development in the heart of Qatar’s capital, offering 213 luxurious rooms and suites with desirable amenities, a spectacular ballroom, and five class meeting rooms, with variety of restaurants and an exclusive spa and swimming pool. Ideal for business or leisure and is just 15 minutes’ drive from Hamad International Airport and 10 minutes from West Bay.

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