Associate User Researcher
Job Summary
Job Description
Kabam seeks an Associate User Researcher to contribute to creating engaging player experiences. Responsibilities include assisting in data collection (interviews, usability studies, surveys), conducting user research studies with senior researchers, applying UX/game design best practices to game analysis, expanding research methodology knowledge, building strong team relationships, and collaborating with cross-functional teams (designers, engineers, live ops, QA). The ideal candidate possesses a Master's degree in a relevant field (Cognitive Psychology, Human Factors, etc.), strong qualitative and quantitative research skills, and excellent communication abilities. The role involves working on multiple projects and requires familiarity with data analysis.
Must have:
- Master's degree in relevant field
- Qualitative & quantitative research skills
- UX/game design best practices knowledge
- Excellent communication skills
- Data analysis familiarity
11 skills required
Job Details
At Kabam, we’re constantly raising the bar of excellence in free-to-play gaming. We hire for passion and diversity so that we can triumph in our collective skill. Our teams are made up of a fusion of personalities and interests bound together by a collaborative nature, fun-loving culture, and a drive to do what it takes to make great games. And this is where you come in…
We are looking for an Associate User Researcher to join our growing research team. You will assist in research to create meaningful experiences for our players. Our team is agile and collaborative. We’re looking for self-starters who like to try new things in a supportive environment. Training and growth opportunities are provided and encouraged.
At Kabam, you will get to drive and conduct the best research, whether that’s formative work, regular playtesting, or partnering with the team on workshops. You enjoy working with cross-functional teams, assessing their needs to empower them with evidence based decision-making to improve our players' experiences.
In this role, you can expect to:
- Assist in data collection through interviews, usability studies, or survey analysis
- Conduct user research studies in partnership with a senior researcher
- Apply knowledge of games, heuristics, and best practices to analysing video games
- Expand your knowledge of research methodologies
- Develop strong relationships with the research team
- Collaborate with game designers, engineers, live operations, and QA teams.
Your background includes:
- Masters or equivalent schooling in a relevant field such as Cognitive Psychology, Human Factors, or similar programs
- Knowledge of qualitative user research and analysis methods
- Competency in quantitative user research and data analysis methods such as descriptive statistics
- Strong understanding of best practices in User Experience and Game Design
- Excellent written and oral communication skills, persuasiveness, and the ability to make group presentations
- Ability to switch between multiple projects
- Familiarity with data
Excited by this opportunity? Kabam is dedicated to growing our diverse and inclusive workforce, so if your past experience doesn’t perfectly match the listed requirements we encourage you to apply anyways - you could be a great fit for this or other positions.
We invite you to apply now and start the conversation with us. Together, we can create and support some of the best games ever made and entertain the world!
About Kabam
Kabam is a world leader in developing entertaining, immersive, and highly social multiplayer games, bringing high-quality graphics, next-generation technology, and revolutionary gameplay to players around the world.
Kabam’s games, Marvel Contest of Champions, Shop Titans, and more have generated hundreds of millions of downloads and have received multiple awards including Apple’s Editor’s Choice and Google Play’s Best Game of the Year.
Founded in 2006, Kabam has studios and offices in Vancouver, Montreal and Charlottetown in Canada, Los Angeles and San Francisco in the United States, and in Seoul, South Korea. Kabam is a wholly-owned subsidiary of Netmarble Games.
Kabam is an Equal Employment Opportunity employer committed to building a diverse and equitable workplace, and inclusive environment for all existing and potential employees. Employment decisions are based on candidate qualifications and business need, not race, color, ancestry, place of origin, age, sex (including pregnancy), gender identity or expression, sexual orientation, political belief, religion, creed, marital or family status, medical condition, genetic information, physical or mental disability, military or veteran status, prior criminal conviction or any other protected class in accordance with federal, state or provincial and local laws and ordinances. Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.
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