Associate Website Traffic Analyst

1 Month ago • 2 Years +

Job Summary

Job Description

WebMD is looking for a Website Traffic Analyst to manage the growing Consumer and Professional media business. The role involves tracking, analyzing, and reporting on media program performance against contractual goals. Responsibilities include monitoring campaign performance, developing expertise in ad serving technologies, and communicating any campaign obstacles. The analyst will also be responsible for setting up and maintaining regular reporting, and reconciling billing.
Must have:
  • Bachelor's degree in related field.
  • Digital media experience and knowledge of media math.
  • Strong data management skills and detail-oriented.
Good to have:
  • Knowledge of ad serving technologies.
  • Proficiency with Microsoft Excel and Google Sheets.

Job Details

WebMD is the most recognized and trusted brand of health information and the leading provider of health information services, serving consumers, physicians, healthcare professionals, employers and health plans through our public and private online portals and WebMD the Magazine. The WebMD Health Network includes WebMD, Medscape, MedicineNet, eMedicine, RxList, theheart.org and Medscape Education. Our consumer portals and mobile health applications provide engaging, relevant and credible health and wellness information, personalized health assessment tools and access to online communities.

 WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Position Overview:
WebMD is seeking a Website Traffic Analyst to join the Media Delivery Operations team to help manage our growing Consumer and Professional media business. This is a great opportunity for the qualified individual to work directly with key client-facing organizations and support strategic advertising/marketing programs for major Pharmaceutical and Consumer Packaged Goods companies. 
The Website Traffic Analyst is supporting Finance, Clients, Sales, Sales Planning, Sales Operations, Ad Operations, and Inventory Management. The position encompasses the ongoing tracking, analysis and reporting of media program performance against contractual goals, and this role requires proactive management, problem solving and communication for all media campaigns from being trafficked through delivery, providing regular updates on the status of performance against contractual guarantees.
 
Responsibilities:
This position is responsible for understanding deal terms, guarantees, and deliverables for sponsored programs, in order to monitor and report on those programs from the point of sale through delivery. This includes but is not limited to: 
  • Ad Campaign Performance Tracking, Order Management, Revenue Planning and Recognition and Campaign Analysis
  • Setting up and maintaining regular reporting for campaign performance/pacing tracking, monthly billing and revenue true up purposes by gathering and analyzing first-party and 3rd party media delivery data
  • Reconciling billing when needed
  • Developing expertise on using third-party ad serving technologies and WebMD proprietary billing and reconciliation tools
  • Communicating internally any campaign obstacles, address delivery concerns and resolving media billing disputes
  • Monitoring revenue expectations and communicating any changes promptly and accurately for forecasting

Qualifications / Requirements: 
  • Bachelor's degree (Finance, Business, Marketing, Economics, or quantitative field preferred) and at least 2 years of professional experience
  • Digital media experience and solid knowledge of media math
  • Knowledge of ad serving technologies and media reporting/performance measurement platforms including Google Ad Manager, Google Campaign Manager, Flashtalking, Innovid, MOAT, DoubleVerify, IAS or similar systems a plus 
  • Strong data management skills, proven ability to meet deadlines, and should be very detail-oriented
  • Strong quantitative and analytical skills
  • Proficiency with Microsoft Excel and Google Sheets
  • Ability to work independently
  • Comfortable working in a deadline-driven environment  
  • Excellent organization and documentation skills
  • Strong ability to be responsible, accountable, and result-driven  




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About The Company

The WebMD Health Network includes WebMD, Medscape, MedicineNet, eMedicine, RxList, WebMDRx, Medscape Education, Frontline Medical Communications, MedSims, MediQuality, QxMD, Vitals.com, Jobson Healthcare, and WebMD Magazine. WebMD and our network of sites and mobile applications for consumers help them take an active role in managing their own health and wellness. Medscape and our network of sites and mobile applications for healthcare professionals help them improve their clinical knowledge and practice of medicine. In addition, WebMD Health Services provides customizable health and wellness solutions for employers and health plans that help them improve the health of their employee and plan participant populations.

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