Collection Specialist

4 Days ago • All levels

Job Summary

Job Description

The Collections Specialist assists the credit team by preparing documentation and reports, implementing policies and procedures, and maintaining records. They also assist with collections activities to ensure compliance and effective customer communication. Responsibilities include preparing credit documentation, supporting credit policy implementation, providing administrative support for collections processes, responding to customer inquiries, organizing credit security documentation, and managing administrative tasks related to credit and collections.
Must have:
  • High School Diploma or Vocational Education
  • Knowledgeable in SAP, Excel (Pivot Tables, Data visualization and manipulation)
  • Conversational level of English
  • Customer service-oriented with strong interpersonal skills

Job Details

Job Title

Collection Specialist

Job Description

Collections Specialist

The Collections Specialist role aids the credit team by preparing accurate documentation and reports, implementing policies and procedures, maintaining records, and assisting with collections activities to ensure compliance and effective customer communication.

Your Role:

  • You are responsible for assisting in preparing credit documentation and reports, ensuring data accuracy to support credit risk assessments and decision-making.

  • Support the credit team in implementing and maintaining credit policies and procedures to adhere to company and regulatory standards.

  • Provide administrative support for collections processes, maintaining accurate records of overdue accounts, payment promises, disputes registration, and collection activities.

  • Respond to customer inquiries regarding credit terms and account statuses, offering timely and accurate information for issue resolution.

  • Organize credit security documentation, update customer account information, track overdue accounts, and manage routine administrative tasks related to credit and collections.

You are the right fit if:

  • High School Diploma or Vocational Education
  • No prior experience required.
  • You are knowledgable in SAP, Excel (Pivot Tables, Data visualization and manipulation)
  • You posses conversational level of English.
  • You are a highly responsible, customer service-oriented individual who excels in teamwork, demonstrates strong interpersonal relationships, exhibits initiative, and is a fast learner.

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the company’s facilities.
Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is an office role.
 

About Philips:

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody, everywhere, has access to the quality of healthcare that we all deserve. Do the work of your life to help improve the lives of others.

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About The Company

Over the past decade we have transformed into a focused leader in health technology.

At Philips, our purpose is to improve people’s health and well-being through meaningful innovation. We aim to improve 2.5 billion lives per year by 2030, including 400 million in underserved communities.

We see healthcare as a connected whole. Helping people to live healthily and prevent disease. Giving clinicians the tools they need to make a precision diagnosis and deliver personalized treatment. Aiding the patient's recovery at home in the community. All supported by a seamless flow of data.

As a technology company, we – and our brand licensees – innovate for people with one consistent belief: there’s always a way to make life better.


Visit our website: http://www.philips.com/
Follow our social media house rules https://www.philips.com/a-w/about-philips/social-media.html

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