Conversational AI Tester- Senior Associate

4 Months ago • 4-8 Years • Quality Assurance • Data Analyst • Artificial Intelligence

Job Summary

Job Description

Conversational AI Tester with 4+ years of experience in Conversational AI testing, NLU methodologies, and automation tools. Strong understanding of testing methods, problem-solving skills, and proficiency in JavaScript are essential.
Must have:
  • Conversational AI Testing
  • NLU Methodologies
  • Test Automation Tools
  • Problem-Solving Skills
Good to have:
  • Python/Pyspark/R/SQL
  • Data Visualization Tools
  • Survey Analytics
  • Communication Skills

Job Details

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Data, Analytics & AI

Management Level

Senior Associate

Job Description & Summary

A career within Data and Analytics services will provide you with the opportunity to help organisations uncover enterprise insights and drive business results using smarter data analytics. We focus on a collection of organisational technology capabilities, including business intelligence, data management, and data assurance that help our clients drive innovation, growth, and change within their organisations in order to keep up with the changing nature of customers and technology. We make impactful decisions by mixing mind and machine to leverage data, understand and navigate risk, and help our clients gain a competitive edge.

As part of our Analytics and Insights Consumption team, you’ll analyze data to drive useful insights for clients to address core business issues or to drive strategic outcomes. You'll use visualization, statistical and analytics models, AI/ML techniques, Modelops and other techniques to develop these insights.

Years of Experience: Candidates with 4+ years of hands on experience

Required Skills:

Must Have: 

  • Familiarity with the Conversational AI domain, conversational implementation and testing, customer experience metrics, and industry-specific challenges.

  • Expertise in various NLU based testing methodologies, including conversational flow end to end testing, NLP and API testing, functional testing, regression testing, integration testing, performance testing, and user experience testing on Conversational AI systems

  • Understanding of conversational (chats, emails, and calls) data to test and train Conversational AI systems

  • Understanding the critical factors in Performance, Load, and Stress Testing for Platform Evaluation and Integration Assessment

  • Understanding of cloud platforms (e.g., AWS, Azure, Google Cloud, Omilia Cloud Platform, Kore.ai, OneReach.ai, NICE, Salesforce, etc.) and their services for building and testing Conversational AI solutions for clients

  • NLP and NLU Verticals Expertise: Text to Speech (TTS), Speech to Text (STT), SSML modeling, Intent Analytics, Proactive Outreach Orchestration, OmniChannel AI & IVR (incl.Testing), Intelligent Agent Assist, Contact Center as a Service (CCaaS), Modern Data for Conversational AI and Generative AI

  • Familiarity with sentiment analysis, topic modeling, and text classification techniques 

  • Experience with test automation tools and frameworks, such as Cyara, Botium, Postman, Qmetry, Qtest, Selenium, IBM Watson Assistant Toolkits, Cognigy Test Case Builder or similar, to streamline and automate the testing process for chatbots.

  • Strong problem-solving skills with the ability to identify, analyze, and troubleshoot issues encountered during testing

  • Strong understanding of diverse testing methods across different devices to verify the Conversational AI system

  • Proficiency in programming languages such as JavaScript 

  • Excellent communication skills 

Nice to Have: 

  • Proficiency in programming languages such as Python/Pyspark/R/SQL

  • Proficiency in any of the data visualization tools like Tableau, Power BI, Quicksight and others 

  • Experience in survey analytics, organizational functions such as pricing, sales, marketing, operations, customer insights, etc.

Good Communication and presentation skills

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

0%

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

Similar Jobs

ION - Pen Tester, Italy

ION

Italy (Hybrid)
4 Months ago
Universally Speaking - Polish Games Tester

Universally Speaking

Liverpool, England, United Kingdom (On-Site)
8 Months ago
GlobalStep - Senior Game Tester

GlobalStep

Bucharest, Bucharest, Romania (Hybrid)
4 Months ago
The Walt Disney Company - Mgr-DOT Compliance

The Walt Disney Company

Orlando, Florida, United States (On-Site)
3 Months ago
Testronic - LQA Game Tester with English US

Testronic

Poland (Remote)
3 Months ago
Nagarro - Associate Staff Engineer (Automation Tester)

Nagarro

Johannesburg, Gauteng, South Africa (On-Site)
4 Months ago
2K - Senior QA Manager

2K

Madrid, Community Of Madrid, Spain (On-Site)
8 Months ago
Lighthouse Games - Senior Test Engineer

Lighthouse Games

Royal Leamington Spa, England, United Kingdom (On-Site)
9 Months ago
Forcepoint - Software QA Engineer- II

Forcepoint

Mumbai, Maharashtra, India (On-Site)
4 Months ago
ICE - QA Engineer

ICE

Hyderabad, Telangana, India (Hybrid)
4 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Avanade - QA tester

Avanade

Spain (On-Site)
6 Months ago
QUANTIC DREAM - UI/UX Designer (Tools) (H/F/NB)

QUANTIC DREAM

Paris, Île-de-France, France (Hybrid)
4 Months ago
Marvell - Test Operations Technical Director

Marvell

Santa Clara, California, United States (On-Site)
5 Months ago
Devkrushna Infotech - Software tester

Devkrushna Infotech

Surat, Gujarat, India (On-Site)
3 Months ago
Intrepid Studios, Inc - Technical Quality Assurance Tester

Intrepid Studios, Inc

(Remote)
5 Months ago
Webliska Technologies Inc. - Software Tester

Webliska Technologies Inc.

Faridabad, Haryana, India (On-Site)
6 Months ago
Universally Speaking - Italian Games Tester (Permanent role)

Universally Speaking

Madrid, Community Of Madrid, Spain (On-Site)
3 Months ago
Web Digital Mantra IT Services - software tester

Web Digital Mantra IT Services

Karnataka, India (On-Site)
3 Months ago
Wesco - Developer - Software Tester

Wesco

Bengaluru, Karnataka, India (Hybrid)
3 Months ago
Amber - Localization Quality Assurance with Chinese (Simplified)

Amber

Montreal, Quebec, Canada (Hybrid)
7 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Bengaluru, Karnataka, India

Hipcouch - Interior Designer

Hipcouch

Mumbai, Maharashtra, India (On-Site)
4 Months ago
Assystems - Business Development Manager

Assystems

Gurugram, Haryana, India (On-Site)
3 Months ago
Avataar - Senior Frontend Developer

Avataar

Bengaluru, Karnataka, India (On-Site)
5 Months ago
Rackspace - Product Configration Specialist - IN

Rackspace

India (Remote)
3 Months ago
PwC - AES SAP ACM Senior Associate - Operate

PwC

Hyderabad, Telangana, India (On-Site)
4 Months ago
Okta - Senior Software Engineer (Java Backend)

Okta

Bengaluru, Karnataka, India (On-Site)
5 Months ago
undefined - Engineer, Mechanical

Bengaluru, Karnataka, India (On-Site)
4 Months ago
PwC - IN-Director_Oil & Gas_Fuels & Resources_Advisory_Mumbai

PwC

Mumbai, Maharashtra, India (On-Site)
4 Months ago
PwC - IN- Manager_ SAP PLM_Enterprise Apps SAP_Advisory_Mumbai

PwC

Mumbai, Maharashtra, India (On-Site)
4 Months ago

Get notifed when new similar jobs are uploaded

Quality Assurance Jobs

Balbix - Staff/Sr.Staff Software Development Engineer Test, Tools

Balbix

Gurugram, Haryana, India (On-Site)
4 Months ago
Amber - Junior Tester

Amber

Guadalajara, Jalisco, Mexico (On-Site)
4 Months ago
Sitetracker - QA Analyst - Salesforce

Sitetracker

Bengaluru, Karnataka, India (Hybrid)
4 Months ago
Meta - QA Engineering Lead, Reality Labs (Wearables)

Meta

Los Angeles, California, United States (On-Site)
3 Months ago
Riot Games - Senior QA Engineer - VALORANT, Foundations Engine

Riot Games

Dublin, County Dublin, Ireland (On-Site)
3 Months ago
Social Discovery Group - QA Engineer (Kiseki)

Social Discovery Group

(Remote)
3 Months ago
Next Level Business Services - Test Engineer

Next Level Business Services

Phoenix, Arizona, United States (On-Site)
4 Months ago
Fluence - Quality Assurance Manager

Fluence

Zürich, Zurich, Switzerland (Hybrid)
4 Months ago
Cyara - Senior Software Engineer - SDET

Cyara

Hyderabad, Telangana, India (Hybrid)
4 Months ago
Origin Medical Research Lab - Senior Quality Assurance Engineer

Origin Medical Research Lab

Bengaluru, Karnataka, India (On-Site)
4 Months ago

Get notifed when new similar jobs are uploaded

About The Company

At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 152 countries with over 327,000 people who are committed to delivering quality in assurance, advisory and tax services. Find out more and tell us what matters to you by visiting us at www.pwc.com. PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity.


Content on this page has been prepared for general information only and is not intended to be relied upon as accounting, tax or professional advice. Please reach out to your advisors for specific advice.

Gqeberha, Eastern Cape, South Africa (On-Site)

Athens, Greece (Remote)

Qormi, Malta (On-Site)

Kolkata, West Bengal, India (On-Site)

Copenhagen, Denmark (On-Site)

Bucharest, Bucharest, Romania (On-Site)

Kolkata, West Bengal, India (On-Site)

Kolkata, West Bengal, India (On-Site)

View All Jobs

Get notified when new jobs are added by PWC

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug