The Field CTO role at Mimecast is a pivotal executive position that unites product strategy, customer engagement, and thought leadership to support Mimecast’s growth objectives. The FCTO serves as the most senior, field-facing technical leader, bridging the gap between customers, partners, and internal teams (specifically engineering, product, product marketing and GTM ) while championing Mimecast’s vision, supporting the strategic intent of both the customer and Mimecast, and overall representing the Voice of the Customer internally, while representing the voice of Mimecast externally. To clarify the distinctions between the Regional and Global FCTO roles, both positions are vital to Mimecast’s success in delivering thought leadership, fostering customer relationships, and driving cybersecurity strategy.
This role provides a significantly larger platform to influence the market, representing Mimecast at the highest levels of the industry and addressing challenges that extend beyond regional boundaries.
The responsibilities of the Field CTO can be grouped into three key focus areas:
1. Product & Technology
Highlight, emphasize and provide context of customer needs with Mimecast’s product and engineering teams:
Assess prevalent customer-driven technical opportunities and challenges to support product strategies:
Represent both the customer and Mimecast technical vision in cross-functional collaborations:
2. Customer & Partner Engagement
Support opportunities for technical closure by partnering with sales and GTM teams to find alignment (win/ save activities):
3. Marketing & Thought Leadership
The Field CTO at Mimecast is a strategic and technical leader who plays a critical role in driving growth, enhancing customer relationships, and ensuring Mimecast remains at the forefront of the cybersecurity industry. By combining product expertise, CISO experience, customer empathy, and thought leadership, the FCTO helps to bridge the gap between Mimecast’s internal teams and its customers, ensuring a unified strategy for sustained success.
Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course.
We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.
We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application.
Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.
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