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Field Service Technician

Queensland, Australia (On-site)

Field Service Technician

50 Minutes ago • 3 Years + • Facilities Management • Undisclosed

About the job

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Job Description

Tesla seeks an experienced Field Service Technician in Townsville, Australia to service, troubleshoot, and upgrade stationary battery equipment and charging infrastructure. Responsibilities include troubleshooting and repair (guided by service engineering), extensive travel, electro-mechanical repair, use of various tools and equipment (DMMs, oscilloscopes), developing best practices, maintaining communication within the Tesla Energy service organization, providing support across regions, and working across Powerwall and Supercharger sites. The role demands a Certified Electrician (Level 4) with 3+ years' electrical experience in the commercial, industrial, or utility sector (solar/wind preferred), strong computer skills, and the ability to work independently and as part of a team.

Must have:

Certified Electrician (Level 4)
3+ years electrical experience
Excellent communication skills
Troubleshooting & repair skills
Proficient with tools & equipment
Ability to travel extensively

Good to have:

Solar/Wind experience
Experience with Powerwall and Superchargers

Perks:

Employee Stock Purchase Plan
Parental leave
Employee Vehicle Loan Program
Novated Leasing
Well-being Fund
Bike to work allowance
Birthday Leave & Volunteer Leave

What to Expect

Tesla is looking for an experienced and dynamic Field Service Technician to work in one of the most progressive companies in the world. We are seeking experienced service technicians with excellent oral and written communication skills to work within the Energy Products team. Tesla needs a diversely talented and highly mobile technician ready to move quickly in order to keep our systems fully operational.

The primary job is to service, troubleshoot, or upgrade stationary battery equipment and Tesla charging infrastructures as needed. Applicants should be self-motivated team players with a positive attitude! As stated, this role will require a significant amount of travel set around the service and upkeep our stationary battery network.

What You’ll Do

Troubleshoot and repair equipment as defined by the service engineering team
Be ready to travel for extended periods of time covering multiple locations
Perform complex and precise electro-mechanical debug, rework and repair
Perform tasks requiring a high level of skill and patience
Operate a variety of hand tools, power tools, diagnostic and measuring equipment (including DMMs and oscilloscopes)
Develop and follow best practices and procedures for various maintenance activities related to Tesla Energy equipment
Maintain high levels of communication and feedback within the Tesla Energy service organization; prepare daily updates of work completed, problems identified, and future timelines
Have flexibility to provide support outside your region and possibly outside the country as required
Perform other related duties as assigned per our growth and diversity across applications
Actively work across Powerwall and Supercharger sites, ensuring they stay online and performing at an optimal level

What You’ll Bring

Certified Electrician (Electrical License Level 4) including current Electrical Workers Board Registration
Minimum 3+ years’ electrical experience’ within the Commercial, Industrial or Utility sector (Solar/Wind experience is preferred)
Must have up to date Electrical Registration/Licence
Police Check Required, must have a clear record
Must be able to work from complex and detailed documentation and/or verbal and written instructions depending on situation
Strong computer skills. Comfort with Microsoft office and cloud-based computing programs.
Ability to communicate and function well in a mobile office setting
Ability to read and understand manufacturing instructions, electrical diagrams, and mechanical drawings
Must be reliable, have good initiative, committed, and quality focused
Willingness to work outdoors, on the road, at unusual hours
Ability to lift up to 20-25kg if required
Valid driver’s license required
Knowledge of operation and maintenance of a wide variety of hand and power tools, shop tools, test equipment
Ability to follow oral and written instructions
Ability to establish and maintain cooperative working relationships with those contacted in the course of work, including the public
Ability to effectively handle multiple priorities, organize workload, and meet deadlines
Ability to maintain and perform top level professional integrity and appearance

Compensation and Benefits

Benefits

In addition to a competitive compensation package, Tesla Australia & New Zealand is pleased to offer the following benefits for permanent employees:

Employee Stock Purchase Plan (ESPP)
Parental leave (no minimum employment period)
Primary carers – 18 weeks at full pay or 36 weeks half pay
Secondary carers – 6 weeks full pay
Employee Vehicle Loan Program
Novated Leasing (AU only)
Well-being Fund – An annual allowance for all employees to support their well-being in ways that are meaningful to them
Bike to work – $10 per day if you cycle to work
Birthday Leave & Volunteer Leave

Some eligibility criteria may apply, benefits detailed above are subject to change / withdrawal at Tesla’s discretion with no prior notice.

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