Business Operations Analyst

Job Title: Business Operations Analyst

• Perform both operational & strategic productivity analyses for your designated segment 
• Conduct ad hoc trends analysis to provide leadership actionable insights that drive decision-making.
• Identify bottlenecks in sales workflows and recommend process improvements
• Support the development and implementation of playbooks, sales strategies, and comp plans
• Partner with cross-functional teams such as Marketing, Finance, CRM, Channel, and Customer Success to align operational priorities and improve execution.
• Support revenue growth initiatives, such as product go-to-market, customer segmentation strategies, hiring capacity, and account planning
• Create and lead weekly/quarterly presentations and calls to both sales and operations leadership
• Build and maintain dashboards & reports to track sales performance, pipeline health, and operational metrics
• Provide support and training to sales reps on tools and processes
• Optimize CRM functionality and usage. Build and test user stories surrounding optimization.
• Maintain territory and Salesforce CRM accuracy and integrity 

• BA/BS required, preferably with a quantitative focus (Economics, Business, Finance)
• Minimum 1-2 years of work experience. Preferably in an Operations / Sales Strategy / Analytics role  
• Excellent communication skills, both written and oral. Ability to also work effectively across global teams.
• Detail-oriented with the ability to multi-task, independently manage projects, and proactively follow through.
• Excellent analytical, quantitative, and problem-solving skills and strong business judgment. 
• Understanding of sales methodologies and pipeline management
• Willing and eager to learn 
• Advanced Excel experience, fluency in Microsoft Office applications
• Experience with a CRM system, preferably Salesforce 
• Experience in a SaaS or technology company