Inside Sales Advisor

2 Months ago • 1 Years + • Business Development

Job Summary

Job Description

As an Inside Sales Advisor at Tesla, you'll be the first point of contact for potential customers, guiding them through the vehicle purchase process. Responsibilities include communicating with customers via phone, email, and chat; scheduling test drives; managing customer relationships using CRM tools; partnering with field sales teams; using a consultative approach to influence purchases; providing feedback on customer interactions; and escalating issues as needed. You will contribute to process improvements and work collaboratively within a team to achieve sales goals. The role requires strong communication, relationship-building skills, and the ability to explain technical information clearly. A passion for sustainable energy is essential. This is an office-based position requiring flexibility to work evenings, weekends, and holidays.
Must have:
  • 1+ years customer service/sales experience
  • Strong communication & relationship building skills
  • Ability to explain complex technical concepts
  • Proficient in MS Office & CRM tools
  • Valid driver's license (2+ years)
  • Teamwork and initiative

Job Details

What to Expect

As an Inside Sales Advisor you are on the digital front lines, serving as an ambassador who ensures our customers receive an exciting, engaging, and seamless customer experience through the vehicle decision, configuration, and purchase process. As the first voice of Tesla, you will be responsible for qualifying potential customers and relaying accurate and insightful information to our teams in the Field. You act as a pioneer for Tesla products, sharing your knowledge with our customers and helping lay the groundwork to lasting relationships as you deliver an innovative buying experience, all in the pursuit of accelerating the world’s transition to sustainable energy.  

To succeed at Tesla, you must be energetic, highly organized, and hard working. You should have a passion for sustainable energy and the ability to create exceptional customer experiences. While individual contributions will be recognized, teamwork is essential to achieve the highest level of success.  

Location: Office based in our London HQ

What You’ll Do

Performance 

  • Communicate with prospective customers via phone, email, chat and SMS to nurture and prepare them for a vehicle purchase. 
  • Scheduling test drives to help our customers experience the product. 
  • Utilize existing customer relationship management tools to track and manage customers in the pipeline. 
  • Partner with Business and Field Sales Teams to handoff sales opportunities. 
  • Use a consultative approach to influence customer purchase. 
  • Provide feedback and recommendations based on direct experiences with potential customers. 
  • Escalate matters that require management attention in a timely manner. 
  • Work on the continuous improvement of processes and procedures. 

General Duties 

  • Operate with a flexible mindset to support sales needs across the team. 
  • Ensure that customer details and all actions are accurately tracked and updated in our internal systems. 
  • Execute on and share best practices with and across Tesla locations. 
  • Manage any additional duties to support wider business requirements. 
  • Ability to prioritise effectively and handle shifting priorities. 
What You’ll Bring
  • At least 1 year of customer service and/or sales experience in a fast-paced environment. 
  • Strong relationship building and management skills and ability to explain complex technical concepts. 
  • Positive and energetic, excellent listening and communication skills. 
  • Showcases an ability to take initiative and be proactive. 
  • Capable of working autonomously as well as in a team. 
  • Resilience and adaptability to an ever-changing work environment. 
  • Ability to work in a team-based environment and achieve a common goal. 
  • Ability to work evening hours, weekends, and holidays in an office environment (Manchester or London). 
  • Proficient with standard productivity tools (Outlook, MS Office, Chrome, Teams). 
  • Must have a valid driver’s license for minimum of 2 years. 
  • Must have and continue to maintain a valid and safe driving record. 

Similar Jobs

EXUSIA - Power BI Data Analyst

EXUSIA

Hyderabad, Telangana, India (Remote)
2 Weeks ago
Epic Games - Environment Outsource Lead

Epic Games

Cary, North Carolina, United States (On-Site)
1 Week ago
The Walt Disney Company - RSM Intern

The Walt Disney Company

Ramat Gan, Tel Aviv District, Israel (On-Site)
2 Days ago
Netflix - General Manager (GM), Games

Netflix

Los Angeles, California, United States (On-Site)
4 Months ago
Warner Bros Games - Coordinator, Series

Warner Bros Games

Burbank, California, United States (Hybrid)
1 Hour ago
NVIDIA - Partner Business Manager - SHI

NVIDIA

Texas, United States (On-Site)
2 Days ago
Google - Account Strategist, Mid-Market Sales

Google

Shenzhen, Guangdong Province, China (On-Site)
6 Days ago
Google - Sales Specialist, Business Intelligence, Looker

Google

Seoul, South Korea (On-Site)
6 Days ago
AppLovin - Analyst, Business Development

AppLovin

Beijing, Beijing, China (On-Site)
4 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

NVIDIA - Senior Boot Reset Silicon Hardware Engineer

NVIDIA

Canada (Hybrid)
1 Month ago
Assystems - Senior ECoW / Ecologist

Assystems

Amersham, England, United Kingdom (On-Site)
6 Months ago
Luxoft - Senior Back End Developer

Luxoft

Bengaluru, Karnataka, India (On-Site)
4 Months ago
Google - Executive Engagement Partner

Google

Tokyo, Japan (On-Site)
1 Week ago
Microsoft - Research Intern - Training-Time Provenance (Data Dignity)

Microsoft

Mountain View, California, United States (On-Site)
6 Days ago
Match Group - Senior ML Platform Engineer

Match Group

New York, New York, United States (Hybrid)
6 Months ago
Sporty Group - Social Media Content Manager

Sporty Group

Mexico (Remote)
3 Months ago
ByteDance - Lark APAC Customer Success Manager Intern

ByteDance

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia (On-Site)
1 Week ago
The Walt Disney Company - Associate Manager, Merchandise E-commerce

The Walt Disney Company

Hong Kong (On-Site)
1 Week ago

Get notifed when new similar jobs are uploaded

Jobs in London, England, United Kingdom

Hutch - CRM Manager

Hutch

England, United Kingdom (Hybrid)
4 Weeks ago
Rockstar Games - Senior Technical Artist: Performance Capture

Rockstar Games

Edinburgh, Scotland, United Kingdom (On-Site)
4 Weeks ago
Rank group - Electronic Gaming Host

Rank group

England, United Kingdom (On-Site)
5 Months ago
Google - Customer Engineer, Public Sector, Google Cloud Platform

Google

Manchester, England, United Kingdom (On-Site)
6 Days ago
Miniclip - Senior Data Analyst

Miniclip

London, England, United Kingdom (On-Site)
1 Week ago
ByteDance - Edge Network Engineer - EDGE Network

ByteDance

London, England, United Kingdom (On-Site)
5 Months ago
Microsoft - Technical Product Manager, AI Multimodal

Microsoft

London, England, United Kingdom (On-Site)
1 Week ago
Rockstar Games - Software Engineer, C# WPF (All Levels)

Rockstar Games

Edinburgh, Scotland, United Kingdom (On-Site)
7 Months ago
Scopely - Senior Product Manager - Growth

Scopely

United Kingdom (Remote)
2 Months ago
Aristocrat Gaming - Senior Market Insights Manager

Aristocrat Gaming

London, England, United Kingdom (Hybrid)
1 Month ago

Get notifed when new similar jobs are uploaded

Business Development Jobs

Airlab Inc  - Publisher Development Manager

Airlab Inc

Quebec, Canada (On-Site)
4 Weeks ago
Varonis  - Account Manager

Varonis

Toronto, Ontario, Canada (On-Site)
6 Months ago
The Walt Disney Company - Booking Advisor, F/M/NB – German Market, Long-Term/Fixed-Term Contract

The Walt Disney Company

Île-de-France, France (Hybrid)
5 Months ago
Google - Sales Specialist, Go-To-Market, Alps, Google Cloud

Google

Zürich, Zurich, Switzerland (On-Site)
1 Week ago
G5 Games - VP of Business Development

G5 Games

Astana, Astana, Kazakhstan (Remote)
1 Month ago
Tesla - Store Supervisor

Tesla

Verona, Veneto, Italy (On-Site)
2 Months ago
Glean - Sales Development Representative

Glean

Palo Alto, California, United States (On-Site)
2 Months ago
In The Pocket - BUSINESS DEVELOPER PUBLIC SECTOR

In The Pocket

Belgium (On-Site)
5 Months ago
Tesla - Key Account Manager, Powerwall

Tesla

London, England, United Kingdom (Hybrid)
2 Months ago
Google - Customer Growth Associate

Google

Dublin, County Dublin, Ireland (On-Site)
1 Week ago

Get notifed when new similar jobs are uploaded

About The Company

Tesla is an internet company. Follow us to receive our company updates and job postings.

Kalsdorf Bei Graz, Styria, Austria (On-Site)

North Holland, Netherlands (On-Site)

İstanbul, Türkiye (On-Site)

Brandenburg, Germany (On-Site)

Huddinge, Stockholm County, Sweden (On-Site)

Rhineland-Palatinate, Germany (On-Site)

London, England, United Kingdom (On-Site)

View All Jobs

Get notified when new jobs are added by Tesla

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug