Game Presenter - French Speaking - Customer Service

5 Months ago • All levels • Broadcast

Job Summary

Job Description

As a French-speaking Game Presenter at Evolution, you'll host live casino games (Blackjack, Poker, Roulette) from a state-of-the-art studio in New Westminster. Responsibilities include enthusiastically engaging players, explaining game rules, announcing winners, handling cards/wheel accurately, and conducting engaging conversations (sports, music, trivia). Excellent customer service is crucial, maintaining a positive and professional demeanor on camera. The role requires fluency in French, working knowledge of English, and the ability to work flexible shifts (evenings, weekends, holidays). Paid training and a Provincial Gaming License (company-sponsored) are provided.
Must have:
  • Fluent in French, working knowledge of English
  • Excellent customer service skills
  • Professional demeanor and appearance
  • Flexible schedule availability
  • Ability to obtain Provincial Gaming License
Good to have:
  • Experience in customer service/hospitality
Perks:
  • Competitive hourly wage ($17.40-$24.00)
  • Monthly performance bonus
  • Extended health and benefits
  • 15 days paid vacation
  • 8 paid personal days
  • 2 paid Evo days
  • Paid in-house training
  • Company-sponsored Gaming License
  • Complimentary night shift taxi drop-off
  • Team-building events

Job Details

Company Description

Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 20,000 EVOlutioneers across 40 markets worldwide, working in product innovation, software development, IT solutions, game hosting and business support. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth.

Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel.

Evolution is a Swedish company founded in 2006 and listed on Nasdaq Stockholm (EVO).

Job Description

Showcase your vivacious personality as Evolution’s Online Casino Dealer! Rotate between morning and evening shifts from the comfort of our private, state-of-the-art studio located in New Westminster. You’ll host iconic casino games like Blackjack, Poker and Roulette, provide customer service with unlimited virtual players – with the chance to earn unlimited tips.

We Offer Generous Compensation Package including:

  • Earn from $17.40 - $24.00 per hour plus monthly performance bonus.
  • Extended Health and Benefit Plan
  • 15 Days Paid Vacation
  • 8 Paid Personal Days
  • 2 Paid Evo Day

What You’ll Do

  • Enthusiastically introduce players, the rules of the game and the winners
  • Deal cards, spin a wheel, and announce winners
  • Use quick and accurate handling of cards
  • Research appropriate topics and trivia to discuss with the audience
  • Follow and supervise the updates and amendments in the game
  • Engage in friendly conversation, without offering your opinion (sports, music, and trivia facts)
  • Be presentable and confident in front of the camera
  • Provide Customer Service to players
  • Always use a positive parting remark to end the game conversation

Our Benefits At and After Work

  • Work for a casino without smoking, alcohol, loud music, and health hazards
  • Toast your successes on treat days and holiday events
  • Collaborate with approachable, diverse and global co-workers
  • Security-protected office with no physical players in the studio
  • Paid vacation time and paid breaks
  • No experiences required as we will provide paid in-house trainings
  • Company-assistance to obtain Provincial Gaming License
  • Complimentary Night shift taxi drop off service
  • Fun and Engaging Company sponsored Team-building Events

Qualifications

  • Age 19+
  • High school diploma or equivalent
  • Experience in customer service and hospitality
  • Professional and service-minded with good communications skills
  • Must be able to work a flexible schedule, evenings, weekends and holidays
  • Must be able to obtain Provincial Gaming License (sponsored by the company)
  • Wear an assigned uniform and maintain professional appearance standards
  • Must be comfortable wearing theatrical make-up (foundation, blush)
  • Fluent in French, working knowledge of English

Additional Information

#EVOCanada

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About The Company

Evolution is the world’s leading provider of video-streamed Live Casino solutions, delivering world-class, ‘as real as it gets’ live dealer gaming to our licensees, which include many of the world’s best-known gaming brands. We broadcast 24/7/365 in more than 15 languages from our broadcasting studios. At the core of our floor operations are our Game Presenters and Game Hosts, who lead the game in front of the camera and our Shufflers, who prepare the cards. It goes without saying that we also provide world-class career opportunities for talented individuals and as such have attracted the best local and international talent which has been a big part of our overwhelming success.

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