Head Cashier

2 Weeks ago • All levels • Administrative

About the job

Job Description

As Head Cashier at Huddersfield Grosvenor Casino, you'll lead the cash desk team, ensuring accurate and efficient handling of all financial transactions. This includes processing payments, managing casino chips and jackpots, handling credit applications and checks, and balancing the books. Strict adherence to security measures is crucial, alongside prioritizing exceptional customer service. Your role involves training and mentoring cashiers, addressing queries, and conducting competency interviews. Strong communication skills, a thorough understanding of relevant legislation, and a clear DBS record are essential.
Must have:
  • Accurate transactional experience
  • Knowledge of cash desk legislation
  • Cash desk system understanding
  • Excellent communication skills
  • Clear DBS record
Perks:
  • Paid Breaks
  • Pension and Life Assurance
  • Company Sick Pay Scheme
  • Share of Tips
  • Night Shift Bonus
  • 50% Off All Food
  • Team Incentives & Events
  • Free Uniform
  • Career Growth Opportunities

Job Description

  • Salary – £12.74 / hour
  • Paid Breaks
  • Pension and Life Assurance
  • Company Sick Pay Scheme
  • Balanced 40-hour work week – Because we believe in work-life harmony 
  • Share of Tips – Your exceptional service is recognised with a share of the tips 
  • Night Shift Bonus – Enjoy an extra £1 per hour, adding more to your pay 
  • 50% Off All Food – Treat you and your family to delicious meals across our venues at half the price 
  • Team Incentives & Events – Work hard, have fun, and earn fantastic rewards for reaching team goals & celebrate with regular social events 
  • Free Uniform – We provide a professional uniform so you can look sharp at no cost 
  • Career Growth – We’re invested in your future, offering opportunities to develop and grow within the company 

In the dynamic role of a Head Cashier at our Huddersfield Grosvenor Casino, your responsibilities stretch far beyond the processing of transactions. Your adept leadership at the cash desk is paramount, requiring a steadfast adherence to the company's security measures while simultaneously prioritising customer satisfaction.  Ultimately, it is your responsibility to ensure all money / credit related actions are managed with complete accuracy, efficiency and responsibly. Task will also include; Handling casino chips, jackpots, credit applications, credit checks and balancing the books.

Qualifications

  • A history of accurate transactional work as a Cashier
  • A strong understanding and familiarity with all legislation, codes and procedures relating to the cash desk to act as a point of reference for cashier training and queries and to conduct cash desk competency interviews 
  • A thorough understanding of the cash desk computer systems
  • Fantastic communication and social skills to ensure you excite and entertain all customers at all stages  

You must also have a clear DBS record

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