HR Officer

Role Summary

We are seeking a proactive and detail-oriented HR Officer to support the day-to-day operations of the HR department. The ideal candidate will have at least one year of experience in HR service delivery, preferably in a facility management or service-based environment.

Key Responsibilities

• Provide HR support to the business, championing and overseeing the end-to-end HR elements of organizational programs or projects.
• Work with the HRBPs to implement and administer HR procedures and processes. Make suggestions aiming for continuous improvement and adding value to the HR services
• Work with the HRBPs to guide on all HR-related issues and needs, including workforce planning, compensation, employee relations, performance management, talent management, change initiatives, organizational design, succession planning, and regulatory compliance.
• Support and advise line managers on the handling of disciplinary, grievance, capability, or performance issues
• Manage change communication with all employees and stakeholders.
• Support the delivery of an effective employee onboarding process, aiming to ensure a smooth and efficient employee induction and orientation.
• Ensure new hires have their induction materials and tools available before resumption
• Work with the HRBPs in overseeing and managing HR projects such as employee engagement and wellness programs 
• Provide advice and guidance on employee leave benefits & entitlements such as maternity, paternity, annual, etc.
• Assist in payroll preparation by providing relevant data (absences, bonuses, leaves, etc.).
• Participate in audits and internal compliance checks.
• Coordinate and track employee training and development programs, including e-learning platforms or specialized software.
• Ensure details of new hires and existing staff are accurately inputted in the payroll input form for the month
• Work with the HRBP to plan engagement activities and manage confirmation and quarterly performance appraisals within the business
• Collate performance data of site personnel and have them input it into the Annual Appraisal tracker
• Track disciplinary issues, verify and confirm warnings, and monitor the improvement of undesirable behavior and misconduct
• Keep up to date with changes and developments in Human Resources policies, best practices, and employment law.

• Bachelor's degree in Human Resource Management, Business Administration, or related field.
• Minimum 1 year of relevant HR experience, preferably in the service industry.
• Familiarity with HR systems and MS Office Suite (Excel, Word, PowerPoint).
• Good knowledge of labor laws and HR best practices.
• Strong communication and interpersonal skills.
• Ability to multitask and maintain confidentiality.
• High level of attention to detail and organizational skills.
• Experience using HRMS or payroll software will be a plus

• Good professional appearance and attitude.
• Diplomatic, tactful, discreet, flexible, resourceful and dependable
• Excellent leadership and project management skills
• Knowledge of Microsoft Office (Excel, PowerPoint, Word).
• Outstanding organizational skills