License Compliance Analyst
Job Summary
Job Description
The License Compliance Analyst will manage software license compliance reviews within the Sitecore customer base. This role involves working with internal teams and customers to determine compliance with agreements. The candidate will assess a large number of customers, identify compliance-related opportunities, and work closely with international teams. Responsibilities include managing license compliance outreach, interpreting agreements, analyzing license data, and participating in process improvement projects.
Must have:
- Manage license compliance audits
- Interpret complex license agreements
- Analyze license purchase data
- High level of independence
Good to have:
- Proficiency in spoken and written Japanese
- Experience with databases including SFDC
Perks:
- Growth in a $30B market
- Great team and company culture
- Award-winning culture
3 skills required
Job Details
License Compliance Analyst
About Us:
Our mission is to elevate leading brands through unforgettable digital connections with their customers. Sitecore delivers a composable digital experience platform that empowers the world’s smartest and largest brands to build lifelong relationships with their customers. A highly decorated industry leader, Sitecore is the leading company bringing together content, commerce, and data into one connected platform that delivers millions of digital experiences every day. Thousands of blue-chip companies, including American Express, Porsche, Starbucks, L’Oréal, and Volvo Cars, rely on Sitecore to provide more engaging, personalized experiences for their customers. Learn more at Sitecore.com.
Sitecore’s foundation is our diverse group of passionate, intelligent, innovative, and collaborative individuals located across four continents and over 25 countries. Having a wide range of perspectives, experiences, and skills makes us the company we are today. The Sitecore values are what drive and unite us across the globe.
About the Role:
The License Compliance Analyst will manage all aspects of software license compliance reviews within the Sitecore customer base. This dynamic role entails working closely with internal teams and customers to determine if the Sitecore customer complies with the terms and conditions of its agreement(s), pricing, and licensing. The candidate will work through a large volume of customers to assess, identify, pass on compliance-related opportunities to field sales and support on commercial closures. The candidate should possess analytical skills, be detail-oriented, and have excellent communication skills as they will be required to work closely with international teams.
What you’ll be doing:
- Manage end-to-end License Compliance outreach and reviews, which includes working extensively with many of Sitecore’s business teams such as Field Sales, Product, Managed Cloud Operations, Legal and Finance.
- Interpret complex license and maintenance agreements.
- Analyze license purchase and deployment data to identify Compliance cases.
- Participate in projects to document and improve processes.
What You Need to Succeed:
- The ideal candidate will possess a minimum of two years of experience managing license compliance audits.
- Candidate with no relevant experience stated above but with Sales Operation, Renewals and Contract Management experience will be considered for License Compliance Analyst role
- High level of independence and resilience.
- Strong understanding of software license agreements with specific experience and proven ability to comprehend and interpret complex licensing.
- Proficient in the use of Excel.
- Experience with databases or record repository applications, including SFDC.
Additional Skills That Set You Apart
- Proficiency in spoken and written Japanese is a plus.
Why you should click ‘Apply’:
- Growth! We are tapping into an exciting $30B market opportunity that is still very much in its infancy and feel. It’s never been a better time to join Sitecore as we look to grow by 30% YoY. Growth for us means growth for you and your career.
- Great team and company culture! You can learn more about our company culture and our commitment to creating a diverse and inclusive workplace on our YouTube Channel. Thanks to the work of every employee globally, Sitecore has been recognized for its award-winning Culture by Comparably.
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