Loss Prevention Associate

9 Hours ago • All levels

Job Summary

Job Description

The Loss Prevention Associate role at GOAT Group involves fostering relationships with staff, vendors, and guests, while maintaining a professional appearance. Key responsibilities include reviewing and ensuring compliance with POST Orders, assisting with the IIPP Program, and monitoring surveillance cameras. The role also includes controlling access, conducting package inspections, and documenting suspicious activities. The associate will need to make smart decisions and handle any other duties assigned by Asset Protection, Workplace Services, and/or Operations. This position requires a team-oriented individual with distribution center or retail experience.
Must have:
  • Foster relationships with staff, vendors, and guests.
  • Maintain professional appearance.
  • Review and ensure compliance with POST Orders.
  • Enforce facility-level IIPP Program.
  • Control entrance and departure of employees, visitors.
  • Conduct package inspections.
  • Monitor surveillance cameras.
Good to have:
  • Security Guard and/or Asset Protection experience.
  • Audit and compliance experience.
  • Ability to coach and train team members.
  • Experience with CCTV, NVR, Google Suite, Excel, Powerpoint, and IOS.

Job Details

About the Team

At GOAT Group, the Asset Protection team is dedicated to offering our employees a safe workplace that operates at the highest level of integrity. The department is comprised of Asset Protection, Security, Inventory Control, and Workplace Services. This structure ensures that one global team oversees the physical security of our facilities, the maintenance of our facilities, the movement of our inventory, and the overall safety of our employees. As our global expansion continues, we are looking for passionate people to join the team and help take our department to new heights.

In this role, you will:

  • Foster healthy relationships with staff, vendors, and guests, while demonstrating a superior customer service attitude
  • Maintain a professional and presentable appearance at all times that is in compliance with GOAT Group’s uniform standards
  • Assist in reviewing POST Orders for your assigned facility
  • Ensure that all aspects of POST Orders are in place, monitored, and enforced
  • Assist in enforcing the facility-level IIPP Program, Emergency Evacuation Procedures, and the Fire Prevention Program
  • Assist with access control compliance, the visitor program, and access card audits
  • Thoroughly examine and record logistics carrier information in accordance with CTPAT compliance standards where applicable
  • Complete opening/closing checklists and communicate findings
  • Support the local management team with any planned and/or special events
  • Control entrance and departure of employees, visitors, and vehicles according to GOAT Group Policy
  • Conduct thorough package inspections, including jackets/coats anytime employees are exiting the facility (warehouse/retail store)
  • Monitor all surveillance cameras
  • Document unlawful/suspicious activities
  • Review CCTV footage to document after-hours building opening/closing procedures
  • Assist in the process of evicting trespassers and violators and detain perpetrators while following legal protocols before relevant authorities arrive at the scene
  • Be trusted to make smart decisions, consistent with applicable guidance and policies, requiring good judgment both proactively and reactively
  • Any other duties as assigned by Asset Protection, Workplace Services, and/or Operations

We are looking for:

  • A motivated and team-oriented individual with one or more years of Distribution Center and/or Retail store experience.  This includes the following:
  • High School Diploma or equivalent
  • Security Guard and/or Asset Protection experience preferred
  • Audit and compliance experience preferred 
  • Ability to coach and train team members 
  • Ability to confidently handle personal and/or sensitive information
  • Ability to work a flexible schedule to meet the evolving needs of the business to include nights, weekends and holidays
  • Ability to complete expected responsibilities under minimal supervision
  • Planned/unplanned overtime may be required
  • CCTV, NVR, Google Suite, Excel, Powerpoint, and IOS experience is a plus for this position, but not required
  • Ability to work in a typical warehouse or retail environment.  This could include dust, fluctuating temperatures, and extended time frames of sitting, standing, and/or walking

GOAT Group represents the leading platforms for authentic sneakers, apparel and accessories. Operating four distinct brands–GOAT, Flight Club, Grailed and alias–GOAT Group has a global community of more than 60 million members across 170 countries.

GOAT is the global platform for the greatest products from the past, present and future. Since its founding in 2015, GOAT has become one of the leading and most trusted sneaker platforms in the world, and has expanded to offer apparel and accessories from select emerging, contemporary and iconic brands. Through its unique positioning between the primary and resale markets, the company offers styles across various time periods on its digital platforms and in its retail locations, while delivering products to over 60 million members across 170 countries.

Established in New York City over 15 years ago, Flight Club revolutionized sneaker retail as the original consignment store for rare shoes. Carrying the rarest exclusives and collectible sneakers, Flight Club has evolved from a one-stop sneaker destination, to a cultural hub for sneaker enthusiasts and novices alike. With three brick-and-mortar locations in New York City, Los Angeles and Miami, Flight Club remains the premier source for authentic, rare sneakers.

Founded in 2013, Grailed is the leading community-driven marketplace for rare luxury, streetwear and vintage fashion. The marketplace was built for enthusiasts, by enthusiasts, and features products from brands including Supreme, Raf Simons, Gucci, Saint Laurent, Balenciaga, Prada and more. With a highly curated selection of resale pieces including inventory exclusive to the platform, Grailed makes fashion accessible.

The company is backed by strategic investor Foot Locker, Inc. as well as some of the leading names in venture capital including Park West Asset Management, T. Rowe Price Associates, Inc., Franklin Templeton, Adage Capital Management, Ulysses Management, D1 Capital Partners, Accel, Andreessen Horowitz, Index Ventures, Matrix Partners, Upfront Ventures, Webb Investment Network and Y Combinator.

GOAT Group will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, if applicable. By applying, you authorize GOAT Group to send you text messages regarding your job application, interview and/or onboarding process, and other job opportunities at GOAT Group. If you are a California resident, please review our California Privacy Rights Notice for Job ApplicantsIf you are an EU or UK resident, please review our EU / UK Candidate & Employee Privacy Notice.

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