Senior Manager, Software License Compliance

ABOUT WIND RIVER

Wind River is a global leader in delivering software for mission-critical intelligent systems. For more than four decades, the company has been an innovator and pioneer, powering billions of systems that require the highest levels of security, safety, and reliability.  

Wind River helps customers across automotive, aerospace, defense, industrial, medical, and telecommunications industries solve complex technology challenges on their journey toward the new intelligent machine economy. The company’s software powers generation after generation of the safest, most secure systems in the world.  Examples include playing a key role in NASA space missions such as Artemis I, the James Webb Space Telescope, and multiple Mars rovers. We’ve achieved recent 5G milestones including the world’s first successful 5G data session with Verizon and building one of the largest Open RAN networks in the world with Vodafone. 

The company has received industry recognition for its technology innovation and leadership, and for its workplace culture, including global Great Place to Work certification and being named a “Top Workplace” for ten consecutive years. If you want to be part of a unique culture where the lived experience is based on our cultural attributes of growth mindset, customer-focus, and diversity, equity, inclusion & belonging, come join us and help advance the future software defined world. 

ABOUT THE OPPORTUNITY

Wind River is seeking an experienced high-performing manager to manage the Global Licensing department and partner with its global customer base to maximize customer value and success with Wind River licenses.

The successful candidate will join the Global Licensing organization which supports company-wide licensing initiatives and engages with Wind River’s global customer base providing license education, optimized license setups and technical support around license server setup, configuration and troubleshooting.

The ideal candidate is a confident self-starter, extremely analytical and capable of driving action with an understanding of the strategic big picture of managing successful customer relationships.

 Interface & Collaboration

• Collaborate with all levels across multiple internal Wind River teams (Deal Desk, Legal, Sales, Product Management, etc.)
• Play an integral role, supporting the execution and growth of the Licensing Success Organization and additional company-wide initiatives around licensing.
• Work with all levels across multiple functions of Wind River’s global customers (Engineering, Procurement, etc.).

Key Accountabilities & Expectations

• Manage the Global Licensing team to engage with Wind River’s global customer base to understand their development environment in order to recommend license configurations which maximize customer’s value, drives efficiency and optimizes cost.
• Provide technical support to customers specific around license server installation, option file configuration and license server troubleshooting to minimize downtime and maximize license use success.
• Collaborate with multiple Wind River teams such as deal desk, sales and legal to address technical licensing questions and requests.
• Analyze customer feedback and technical issues to propose new improvements around licensing.

ABOUT YOU

Qualifications & Experience

• BS/BA in Information Systems, Computer Science or a related technical field
• 8+ years of DevOps working experience working closely with software development teams
• 8+ years of license management/compliance experience
• Knowledge of development methodologies including an understanding of tools such as Gitlab, Jenkins, Docker, etc.
• Good understanding of key contract and licensing terms
• Knowledge of Flexera license management tool is a plus
• Excellent analytical skills with significant knowledge and experience in Excel
• Exceptional project management skills with the ability to manage multiple engagements simultaneously with different timelines while effectively delivering complete and accurate results on schedule
• Experience working with and supporting customers and internal stakeholders
• Ability to work both independently and as a team member with a high degree of accountability
• Passionate self-starter with the dedication and perseverance to solve for the unknown
• Structured, logical and creative thinking who can easily present clear, well-thought-out solutions and recommendations
• Strong verbal and written communication skills
• Ability to thrive in a fast-paced environment and be capable of dealing with conflicting priorities with ease

Special Clearance Requirements

This position will perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil, and therefore any offer will be contingent upon verification of both of these requirements.

• Comprehensive health, dental, and life insurance
• Short and long-term disability coverage
• RRSP matching for financial security
• Flexible time-off policies for work-life balance
• Employee assistance program for mental well-being 
• Learning benefits, including a LinkedIn Learning subscription and seminars