Manager - Film, Content Consumer Insights

Netflix is one of the world’s leading entertainment services with 278 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

The Role

Like our members, we love entertainment and are big believers in the power of the consumer's voice when delivering best-in-class content.

As the Content Consumer Insights team, we work closely with business partners to inspire creative decision-making by providing rich insights into genres, content opportunities, audiences, and evolving content tastes. We strive to understand the underlying needs, motivations, and emotions that drive love for our TV shows and movies so we can help Netflix continue to create stories that will excite members around the world. 

Within Content Consumer Insights, the Film pod focuses on all things related to movies on Netflix.  This includes big-picture topics (e.g. understanding perceptions of our film offering) as well as title-specific work that spans the early stages of development through marketing and release.  This is a high-impact role that will oversee a team of best-in-class researchers who are helping to shape Netflix films today and in the future.

What you will do:

• Manage a team of researchers who own the relationships with key film Content & Marketing executives and creators (across the entire live-action film catalog)

• Develop roadmaps, prioritization mechanisms, and overall ways of working that help guide the film insights team to deliver maximum business impact

• Represent the research and overall POV of the consumer in film leadership forums 

• Understand the direction of the Netflix business at large, and cascade critical context to the team to enable them to do their best work

• Develop innovative approaches to conducting research at each stage of the content lifecycle (e.g. development, production, post-release, etc.), and help drive the team toward new ways of thinking

• Partner with the other managers in Content Consumer Insights to identify collaboration opportunities and help shape the direction of the Content Consumer Insights team overall 

• Partner with Regional Consumer Insights researchers to understand and inform Netflix films at a global level 

• Collaborate with partners from Finance & Strategy and Data Science to help inform broader business strategy
   

About You        

• You are deeply passionate about movies and know the movie industry well

• You have a minimum of 10+ years of hands-on research experience at a network/studio/streamer or market research agency; diverse experience across these areas is a plus

• You have 3+ years of experience managing and mentoring research teams

• You are well-versed in movie research, especially around development, production, and marketing strategy

• You are a strong communicator and have great storytelling skills with experience turning data  into actionable insights and socializing across different departments (from content/creative to data scientist to high-level executive)

• You are comfortable representing the consumer POV in leadership forums and aren’t afraid to be the dissenting voice in the room 

• You are an excellent collaborator; you build strong partnerships within your team and with stakeholders

• You are an independent thinker who likes taking the initiative and approaches problem-solving with an innovative mindset; you focus on long-term solutions and making an impact at scale

• You have a master of prioritization and time management - both the big picture and in terms of your own time

• Experience working with data science and/or product teams is a plus.

Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $320,000 - $560,000.

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs.  Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more detail about our Benefits .

Disability Programs, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs.  Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more detail about our Benefits .

Netflix is a unique culture and environment.  Learn more . 

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.