Manager, Inside Sales
Job Summary
Job Description
The Inside Sales Manager will lead and develop an inside sales team to exceed performance goals. Responsibilities include managing, coaching, and developing the sales team, monitoring sales KPIs, driving new business sales, owning deal forecasting, improving sales process efficiency, leveraging AI tools, coordinating with internal stakeholders, attracting top talent, and ensuring data hygiene and CRM utilization. The role also involves championing a customer-centric sales culture and working night shifts to support North America customers.
Must have:
- 6+ years of B2B software/tech sales experience
- Managed hybrid teams focused on renewals, expansion, and new business
- Willingness to work in night shifts
- Excellent verbal and written communication skills
- Deep understanding of pipeline management and forecasting
Perks:
- Competitive remuneration package
- Employee Stock Purchase Plan Enrolment
- 30 days of earned leave
- An extra day off for your birthday
- Premium Group Medical Insurance
- Professional development reimbursement
- Interest subsidy on loans
6 skills required
Job Details
We are Progress (Nasdaq: PRGS) - an experienced, trusted provider of products designed with customers in mind so they can develop the applications they need, deploy where and how they want, and manage it all safely and securely.
We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Manager Inside Sales and help us do what we do best: propelling business forward.
We are seeking a result driven Inside Sales Manager to lead and develop our inside sales team.
The ideal candidate will have a strong track record in sales leadership, experience in high-velocity sales environments, and the ability to coach and mentor a team to exceed performance goals. You will be responsible for driving revenue growth, optimizing sales processes, and fostering a culture of accountability and collaboration.
In this role, you will:
- Manage, coach, and develop a team of inside sales representatives to consistently meet or exceed quota.
- Monitor sales KPIs (pipeline creation, conversion, win rates) and use them to coach reps and optimize performance.
- You are expected to drive new business sales through leads and outbound prospecting, and farm into existing customer accounts to drive expansions and cross-sell opportunities.
- Own the accuracy of deal forecasting by reviewing pipeline health, deal stages, and close probabilities.
- Run structured weekly forecast meetings with your team—review top deals, identify risks, and align on commit, best-case, and upside deals.
- Drive improvements in sales process efficiency and repeatability.
- Leverage AI tools to prioritize accounts, personalize outreach, generate messaging, and spot early risk signals in deals.
- Coordinate with internal stakeholders including Sales Engineering, Product, Marketing, and Support to accelerate deal velocity and remove roadblocks.
- Attract top talent and ensure new hires are onboarded effectively with clear ramp plans and performance metrics.
- Ensure data hygiene and full utilization of CRM and sales enablement tools.
- Champion a customer-centric sales culture that values consultative engagement and long-term growth.
Your background:
- Bachelor’s degree in business, Marketing, or a related field.
- 6+ years of B2B software/tech sales experience.
- Managed hybrid teams focused on renewals, expansion, and new business
- Willingness to work in night shifts to support North America customers and stakeholders.
- Excellent verbal and written communication skills; able to influence and motivate teams.
- Deep understanding of pipeline management and forecasting best practices.
- Experience running effective, data-driven forecast meetings.
- Strong leadership, coaching, and organizational abilities.
- Proficiency in CRM and sales enablement tools; ability to drive adoption and efficiency.
- Willing to work in US Time zone [6 30 PM to 3 30 AM IST]
If this sounds like you and fits your experience and career goals, we’d be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with, and also to enjoy:
Compensation
- Competitive remuneration package
- Employee Stock Purchase Plan Enrolment
Vacation, Family, and Health
- 30 days of earned leave
- An extra day off for your birthday
- Various other leaves like marriage leave, casual leave, maternity leave, and paternity leave
- Premium Group Medical Insurance for employees and five dependents, personal accident insurance coverage, and life insurance coverage
- Professional development reimbursement
- Interest subsidy on loans - either vehicle or personal loans.
Apply now!
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About The Company
Inspire. Transform. Collaborate. That’s Progress What excites you? Sharpening the edge of advanced application development? Driving the future of cognitive business applications for a spectrum of customers? Teaming with smart people in a fun, collaborative atmosphere? Great, us too! Join us!
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