Operations BP, CJKI Group

About the role

We’re looking for an Operations Business Partners for CJKI Group.

An Operations Business Partners works alongside the Group Lead and is responsible for improving how the group operates. The main goal is to ensure that the group is incredibly efficient & effective by setting processes and building out the groups operational foundations. In this role you will own the group's cadences, communications and goal tracking and organise team events and celebrations. You will coordinate special projects and drive them to unilateral success by coordinating and communicating between key project owners. In short, you'll be the chief wrangler of anything operationally within the group that needs focus.

Using your experience with program/project management, administration, and relationship-building you will work with cross-functional teams and working groups to help Canva to achieve the level of operational efficiency, cooperation & collaboration that our front-line teams need to hit our goals.

What you'll do...

• You’ll own all team operations end-to-end: You take charge and ensure we have built cadences and administrative infrastructure that are essential to building operational excellence and hitting goals. You will launch planning process to ensure CJKI group is in sync with the wider Supergroup and Canva. You will also coordinate and facilitate meetings, defining objectives, purpose and agendas, and constantly look for ways to improve the operational cadence
• You’ll communicate optimally to support teams: You are proactive in facilitating relationships to ensure all relevant teams and partners are up to date and working efficiently. You will own key CJKI/China/Company events and cadences e.g. Show&Tell, Offsite, Newsletter, Force For Good Week, Hackathon, etc. Ensuring the Group adheres to best practices for communication, documentation & wider context sharing. Ensuring concerns are anticipated and raised early to appropriate owners in order to resolve issues that prevent progress.
• You’ll proactively drive initiatives forward: You will keep goals on track by coordinating and tracking timelines, milestones, and statuses, calling out issues as needed. Able to work across big picture initiatives with the ability to break assignments down into manageable efforts and ensure they are able to be tracked and delivered.
• You’ll optimize the productivity of group leaders: You will coordinate with internal/external stakeholders to schedule meetings and travels for group leaders, ensure meeting agenda and input required is well-prepared, and support prioritizing.

You'll probably be a match if you have...

• Proven experience in a Events, Program or Project Management role, or similar within the start/ scale up tech environment.
• Experience in organisational change management or communications
• Experience prioritising, managing and tracking multiple projects simultaneously with the ability to work autonomously in a fast-paced, high-growth environment
• A keen eye for detail and a strong desire to uphold high standards of excellence
• Truly self-motivated with a desire to constantly learn , develop and grow an inaugural role to build out the specialty
• Integrity and trustworthiness with humility/willingness to question one’s own assumptions
• Able to build relationships and rapport fast and constantly expand internal networks
• Ability to be comfortable operating in the grey . We don't often have all the information required and priorities can shift and change quickly, so a comfort with ambiguity and bringing clarity to these situations is a must.