Associate Program Manager

2 Months ago • 3 Years + • Operations

Job Summary

Job Description

The Associate Program Manager at KRAFTON India will act as a communication coordinator for the Platform team, ensuring seamless coordination across business, development, and support functions. Responsibilities include managing cross-departmental communication, procurement requests, status reporting, and logistical support. The role requires strong understanding of the games industry and project management, exceptional communication and organizational skills, and experience in cross-functional collaboration. The candidate will also identify and implement processes to optimize communication and coordination across departments.
Must have:
  • 3+ years game production/project management experience
  • Strong understanding of the games industry
  • Exceptional communication and organizational skills
  • Cross-functional collaboration & communication coordination
Good to have:
  • Native Korean fluency
  • Business or legal degree
  • Procurement, contract, and administrative experience
  • Immediate joining availability

Job Details

[ WHO WE ARE ]

Based out of South Korea, KRAFTON, Inc. is committed to discovering and globally publishing games that deliver a uniquely fun experience with global production studios known for distinctive creatives.Founded in 2007, KRAFTON consists of PUBG STUDIOS, Bluehole Studio, RisingWings, Striking Distance Studios, Dreamotion, Unknown Worlds, 5minlab, Neon Giant, KRAFTON Montréal Studio and ReLU Games, each trying to innovate the enjoyment of games through continuously embracing challenges and new technologies, expanding our platforms and services to win the hearts of more fans.

KRAFTON India has established itself as a trailblazer in the gaming industry, driven by its unwavering commitment to delivering distinctive and enjoyable gaming experiences. At the heart of KRAFTON India's success lies a deep understanding of the Indian gaming community.

The company takes immense pride in its premier entertainment properties that include highly popular titles like BATTLEGROUNDS MOBILE INDIA (BGMI), Road To Valor: Empires, Defense Derby, New State Mobile. These games have not only captured the hearts of Indian players but have also played a pivotal role in fostering a thriving e-sports ecosystem in the country.

With a focus on India, KRAFTON is dedicated to nurturing the gaming and start-up ecosystem. In line with this commitment, KRAFTON initiated the KRAFTON India Gaming Incubator (KIGI) in October 2023. KIGI aims to support 6-10 teams annually with program durations ranging from six months to one year. Additionally, KRAFTON India has invested over $150 million in the Indian market in the past two years and has committed an additional $150 million to the Indian start-up ecosystem over the next three years.

About the role:

The Associate Program Manager will serve as a communication coordinator for our new Platform team. Core responsibility is to ensuring seamless coordination across business, development and support functions.

This position involves managing cross-departmental communication, procurement requests, regular status reporting, and logistical support to enable efficient departmental operations. It is ideal for a young and enthusiastic Indian professional passionate about working in the games industry.

The candidate must have a strong understanding of the games industry, project management and exceptional communication and organizational skills.

Responsibilities:

1. Communication Coordination:

  • Act as a communication co-ordinator between business departments such as the service team and content team, and support functions like IT and finance.
  • Draft regular internal and external communications in English.

2. Cross-Functional Collaboration:

  • Prioritise, organize and communicate the work tasks impacting the platform business to different departments
  • Lead coordination efforts to align tasks and projects across various teams, ensuring timely execution.

3. Procurement and Logistics Management:

  • Raise and track requests for procurement of assets, travel arrangements, lodging, processing contracts and other departmental needs with the help of other support departments like legal, IT etc.

4. Reporting and Documentation:

  • Maintain a detailed weekly report of tasks completed across departments.
  • Facilitate internal and external communication

5. Process and Communication Optimization:

  • Identify opportunities to improve communication and coordination processes.
  • Implement best practices to enhance cross-departmental collaboration and project execution.
  • Address and resolve communication bottlenecks to maintain workflow efficiency.

Requirements:

  • Minimum of 3 years of experience in game production/ Game Project Management
  • Strong understanding of the games industry and its operational dynamics
  • Exceptional organizational and multitasking skills
  • Excellent verbal and written communication skill
  • Proficiency in tools and software for project management and reporting

Preference:

  • Native level fluency in Korean (including typing)
  • Immediate joining availability
  • A business or legal degree education
  • Familiarity with procurement processes, contracts and administrative work

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About The Company

KRAFTON is a collective of studios, each with their own distinct creative identity. Our team is always aspiring to evolve, innovate, and create new technology and entertainment experiences that fans can interact and engage with for years to come. This is the power of KRAFTON continuously generating unparalleled creation based on technology.

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