Outscal Logooutscal logo

Operations Manager - Global Payment

1 Hour ago • 5-7 Years • Operations

Job Summary

Job Description

The Global Payment team at ByteDance requires an Operations Manager to oversee payment solutions across various platforms, including TikTok. Responsibilities encompass operational governance, regulatory compliance (including Irish AML requirements), vendor management (within EBA guidelines), business continuity planning, change management, and robust reporting. The role demands strong leadership, communication, and problem-solving skills within a fast-paced, global environment. Experience in banking, FinTech, or payment services is crucial, along with a deep understanding of outsourcing, vendor management, and operational resilience.
Must have:
  • Operational governance and regulatory compliance
  • Vendor management & outsourcing expertise
  • Business continuity planning & resilience
  • Change management & process improvement
  • Strong leadership & communication skills
  • AML knowledge (Irish requirements)
Good to have:
  • Experience with certification frameworks
  • Team motivation & contractor management

Job Details

Responsibilities
Team Introduction The Global Payment team of Bytedance provides payment solutions - including payment acquisitions, disbursements, transaction monitoring, payment method management, foreign exchange conversion, accounting, reconciliations, and so on to ensure that our users have a smooth and secure payment experience on ByteDance platforms including TikTok. Responsibilities - Management of operations governance and regulatory deliverables including analysis of rules and regulations, firmwide policies, standards and controls - Management of intragroup and third-party outsourcing relationships within EBA guidelines (ensuring appropriate due diligence, SLAs and risk assessments are completed and outsourcing registers are maintained) - Developing comprehensive whole of entity Management and Operational Reporting - Ensuring the operations function meets its resilience requirements, including regular BCP planning and testing - Management and oversight of a robust Change Management process - Creating a culture and practice of Continuous Process Improvement
Qualifications
Minimum Qualifications - High degree of integrity and trustworthiness and the ability to lead and inspire change - Strong Leadership, Communication and People Management skills - Works well under pressure within time/budget constraints to solve problems, adjust quickly to shifting priorities, and make decisions with limited information - Demonstrated teamwork and collaboration skills, in particular contributing to global and cross-functional teams - Highly motivated to contribute and grow within a complex area of emerging importance - Strong understanding of: - Outsourcing and Vendor Management - Business Continuity Planning and Operational Resilience - Knowledge of Irish AML requirements Preferred Qualifications - 5+ years of work experience in Operations and Vendor Management, with at least 2 years of experience in banking or payment services - In-depth experience managing complex operations in a bank, FinTech or payment related industry - Experience in deploying and managing standard certification frameworks - Be able to motivate team members and contractors ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Job Information
About Us

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Similar Jobs

Playrix - Senior Data Analyst (Game)

Playrix

Montenegro (Remote)
5 Months ago
ComeOn Group - VIP Account Manager - Norwegian/Finnish/Danish

ComeOn Group

St. Julian's, Malta (Hybrid)
6 Days ago
Nintendo - Sr Manager, Engineering Infrastructure and IT

Nintendo

Redmond, Washington, United States (On-Site)
3 Months ago
In The Pocket - BUSINESS DEVELOPER PUBLIC SECTOR

In The Pocket

Belgium (On-Site)
4 Months ago
CloudHire - UI UX Developer

CloudHire

Karnataka, India (Remote)
6 Days ago
Inspired Entertainment - Assistant Resort Amusements Manager

Inspired Entertainment

Pitlochry, Scotland, United Kingdom (On-Site)
18 Hours ago
The Walt Disney Company - Senior Manager, Entertainment Operations, Disney Cruise Line

The Walt Disney Company

Singapore, Singapore (On-Site)
19 Hours ago
Nagarro - Associate Staff Consultant, Operations

Nagarro

Atlanta, Georgia, United States (On-Site)
5 Months ago
Tesla - Real Estate Specialist - Utilities

Tesla

North Holland, Netherlands (On-Site)
1 Month ago
Paytm - Product Management- Business Operations Manager

Paytm

Noida, Uttar Pradesh, India (On-Site)
3 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

ByteDance - Senior Site Reliability Engineer, ML System

ByteDance

San Jose, California, United States (On-Site)
4 Months ago
Lionsgate Games - Senior Financial Analyst

Lionsgate Games

Toronto, Ontario, Canada (On-Site)
1 Month ago
NVIDIA - Keynote Operations Manager

NVIDIA

Santa Clara, California, United States (On-Site)
1 Month ago
Glowmade - Tools Programmer

Glowmade

England, United Kingdom (On-Site)
6 Days ago
Blissclub - Assistant Manager- Performance Marketing

Blissclub

Bengaluru, Karnataka, India (On-Site)
6 Months ago
Playrix - UA Marketing Producer

Playrix

Cyprus (Remote)
5 Months ago
DNEG - Lighting Supervisor

DNEG

Sydney, New South Wales, Australia (Hybrid)
4 Months ago
Voodoo - Senior Data Scientist - Ad network

Voodoo

Paris, Île-de-France, France (Hybrid)
1 Month ago
Gaming Innovation Group  - Product Owner - Front-End

Gaming Innovation Group

Community Of Madrid, Spain (Hybrid)
6 Days ago
The Walt Disney Company - Business Management Coordinator

The Walt Disney Company

Burbank, California, United States (On-Site)
1 Hour ago

Get notifed when new similar jobs are uploaded

Jobs in Dublin, County Dublin, Ireland

Whatnot - Customer Experience Agent (German or Dutch Speaking)

Whatnot

Dublin, County Dublin, Ireland (Remote)
4 Months ago
Playrix - Level Designer Trainee

Playrix

Ireland (Remote)
20 Hours ago
Riot Games - Senior Software Engineer Frontend - Monetisation, League of Legends

Riot Games

Dublin, County Dublin, Ireland (On-Site)
7 Months ago
Playrix - Customer Support Representative (Spanish)

Playrix

Ireland (Remote)
1 Month ago
Riot Games - Software Engineer - Platform & Tools (Contractor)

Riot Games

Dublin, County Dublin, Ireland (On-Site)
4 Months ago
Playrix - Principal Level Designer (Match-3)

Playrix

Ireland (Remote)
1 Month ago
Meta - Network Production Engineer, Edge Networks

Meta

Dublin, County Dublin, Ireland (On-Site)
4 Months ago
Playrix - QA Director

Playrix

Ireland (Remote)
5 Months ago
PwC - SAP Solution Architect | Senior Manager/Director | Technology Consulting | Advisory

PwC

Dublin, County Dublin, Ireland (On-Site)
4 Months ago
Google - Account Manager, Large Customer Sales (Hebrew)

Google

Dublin, County Dublin, Ireland (On-Site)
3 Months ago

Get notifed when new similar jobs are uploaded

Operations Jobs

OKX - Senior Agent, P2P Dispute

OKX

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia (Hybrid)
5 Months ago
The Walt Disney Company - Merchandise Seller - Hercules and Lion King

The Walt Disney Company

London, England, United Kingdom (On-Site)
19 Hours ago
Evolution - Turkish & English Speaking Game Presenter

Evolution

Birkirkara, Malta (On-Site)
8 Months ago
Activision - Senior Manager, Emergency Preparedness & Resilience

Activision

Santa Monica, California, United States (On-Site)
1 Month ago
Deliveroo - Operations Associate

Deliveroo

Milan, Lombardy, Italy (On-Site)
2 Weeks ago
Evolution - German Speaking Game Presenter

Evolution

Birkirkara, Malta (On-Site)
8 Months ago
Tesla - Store Manager

Tesla

Evenes, Nordland, Norway (On-Site)
1 Month ago
ION - Implementation Engineer - 9951

ION

London, England, United Kingdom (On-Site)
5 Months ago
Krafton  - Milestone Review Process Manager

Krafton

Seoul, South Korea (On-Site)
2 Weeks ago
Cyara - Sales Operations Analyst – Data

Cyara

Hyderabad, Telangana, India (Hybrid)
3 Months ago

Get notifed when new similar jobs are uploaded

About The Company

Where imagination meets innovation, delivering limitless gaming experiences.

San Jose, California, United States (On-Site)

Seattle, Washington, United States (On-Site)

Seattle, Washington, United States (On-Site)

San Jose, California, United States (On-Site)

London, England, United Kingdom (On-Site)

San Jose, California, United States (On-Site)

Seoul, South Korea (On-Site)

Jakarta, Jakarta, Indonesia (On-Site)

View All Jobs

Get notified when new jobs are added by ByteDance

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug