Operations Manager

14 Hours ago • All levels

Job Summary

Job Description

The Operations Manager at OKX is responsible for the day-to-day running of the local business. They will work with the Head of Operations to execute business strategies, drive improvements across functions like Customer Support and Compliance, and prepare Operations regulatory reports. The role requires understanding and interpreting data, coordinating cross-functional projects, and being a local expert in user behavior and regulatory requirements. The Operations team is focused on sustainable and compliant business growth.

Must have:

Execution-oriented and drive project progress.
Strong project management skills to meet objectives.
Develop and implement effective processes.
Ability to work with cross-functional teams.
Bachelor's degree in a relevant field or equivalent experience.
Ability to meet deadlines in a fast-paced environment.
Self-motivated and critical thinker.
Ethical and comfortable with questioning.
Strong English communication skills.

Good to have:

Prior experience in crypto exchange or startup.
Experience in a multinational environment.
Interest in crypto or trading.

Perks:

Competitive total compensation package
L&D programs and Education subsidy.
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes
More that we love to tell you along the process!

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Job Details

Who We Are

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.

We are innovative in the way we think, work, and in the products we create. We are also socially responsible by actively participating and encouraging employees to take part in various public welfare activities. With more than 3,000 employees around the world, we believe embracing diversity and inclusion will spark the creation of long-term value for the industry. Come Build the Future with Us now!

About the Opportunity

The operations function at OKX is responsible for the overall day to day running of the local business. We're a team of risk-minded problem solvers helping to grow the business in a sustainable and compliant manner.

What You’ll Be Doing

Working with the Head of Operations to execute business strategies in alignment with team and company priorities.
Driving improvements and optimisations across functions such as Customer Support and Compliance.
Preparing Operations regulatory reports.
Be able to understand and interpret data and draw actionable insights.
Ability to coordinate and execute multiple cross-functional projects at the same time.
Be a local expert in user behaviour and regulatory requirements.

What We Look For In You

Be hands-on, execution-oriented, willing, and able to drive the progress of existing projects as well as plan the delivery of new activities.
Strong project management skills and a history of delivering on objectives.
A track record of developing and implementing effective processes.
A proven ability to work between cross-functional teams, including a self starter mentality when it comes to picking up new concepts.
Bachelor's Degree in Law, Accountancy, Finance, Economics or in a related subject or equivalent practical experience
Proven ability to work within and meet deadlines in a fast-paced environment.
Self-motivated, critical thinker and adept at working independently and in a dispersed team environment covering multiple and varied tasks.
Intuitive, highly ethical and comfortable to question and challenge.
Strong communication and presentation skills in English, both verbal and written.

Nice to Haves

Prior experience in a crypto exchange, FinTech or other start up in a regulated industry.
Prior experience working in a multinational or matrix environment.
Interest in crypto or trading.