Parts Manager

2 Weeks ago • 6-8 Years • Operations • Undisclosed

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Job Description

The Parts Manager leads the DACH parts organization, ensuring parts availability for service teams and long-term growth. Responsibilities include managing supply chain activities (efficient parts flow, accurate orders, high inventory accuracy), developing and driving strategic decisions, coaching a leadership team, and reviewing country KPIs. The role requires strong communication, teamwork, and the ability to adapt to changing needs. The Parts Manager will work closely with service managers, other country parts leaders, and various business areas. Regular travel ( >80%) within the DACH region is expected, with responsibilities including performance reviews, managing financials, leading regional expansion, and presenting strategic initiatives to senior leadership.

Must have:

Lead parts organization & meet targets
Manage supply chain efficiently
Coach and motivate teams
Analyze data for decision-making
Fluent in English and German
Experience in parts & supply chain

Good to have:

Automotive industry experience

What to Expect

The Parts Manager is responsible for leading the DACH parts organization to ensure all parts operations and parts are available for their service teams and maintain a long-term growth projection in terms of resources and headcounts. This position will require traveling to various countries & service centers within the DACH region as well as maintaining tight communications with the service leadership. 

The Parts Manager is responsible for ensuring all supply chain-related activities within their region are working efficiently and as intended. This includes fast and predictable parts flow from distribution centers, accurate parts orders, and high inventory accuracy from the field, achieving inventory turn targets and adherence to key operational KPIs. 

This position can be based in either Germany, Austria, or Switzerland.

What You’ll Do

Responsible for the service parts organization in the country/countries (smaller cluster) 
Direct and focus available resources to ensure parts teams operate effectively and efficiently.  
Develop and drive strategic decisions for the parts organization to meet current and future business needs 
Work with a broader supply chain distribution leadership team to develop and deploy an end-to-end parts operations strategy  
Select and coach a leadership team, giving them tools and clear objectives so they can help the local Service Centers be successful and meet their targets. 
Effectively communicate and motivate teams, as well as adapt to the changing needs of the company 
Regularly review country KPIs, identifying trends and reviewing in more detail with managers if required to quickly address any negative trends or issues 
Proactively lead a team of supervisors, being present in the field and ensuring they are empowered to make the right local decisions to drive the business forward 
Connect and work closely with other Country Parts leaders across EMEA, discussing daily operations, and field operations, to optimize best practices throughout the region 
Have excellent relationships with all service managers across the region 
Carry out quarterly performance and development reviews with managers, understanding what is needed for them to develop their role, setting clear goals, expectations, and follow-ups 
Constantly assess potential parts improvements 
Manage financials from a distribution perspective for the country, maintaining an overview of cost savings, employee expenses, operational costs, profit and loss and revenue 
Lead the region to expand and grow, including mobile service parts operations and new service locations 
Present and pitch to senior leadership and your teams on strategic initiatives to be implemented within the distribution area for your country 
Liaise closely with broader business areas including, but not limited to, Service, Delivery, EHS, HR, Recruitment, ensuring a strong network of peers 
Travel to different centers within your region

What You’ll Bring

A proven background in leading an organization or region to meet operational and strategic targets 
Robust experience in people and team management. An open and approachable leadership style, with experience in leading, motivating, and coaching managers 
Fluency in English and German
Experience within the automotive industry is desired, parts and supply chain are required 
Ability to find, organize, and manipulate data for decision-making and action-taking purposes. A background of interrogating numbers and identifying correlations 
Excellent organization skills, with experience in high-level reporting 
Experience working in an agile environment, where you have responded quickly to changing business needs 
Proven experience of successful delegation to achieve results 
Ability to move between a high-level, holistic business approach and communicating with employees on a grass-roots level 
Ability to travel >80% across the market and region

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