Food Programme Manager

5 Months ago • 5 Years + • Operations

Job Summary

Job Description

The Food Programme Manager at ByteDance leads and develops food programs and teams, operationalizing strategic plans, and ensuring high standards of food quality. Responsibilities include overseeing operations, managing resources and budgets, maintaining health and safety, engaging stakeholders, and driving data-driven analysis. The role requires strong project management, financial management, and operational experience within the food industry, particularly in on-site catering for technology companies. The ideal candidate will have 5+ years of experience in relevant fields and excellent communication and problem-solving skills.
Must have:
  • Lead and develop food programs
  • Operationalize strategic plans
  • Ensure high food quality standards
  • Oversee operations and manage resources
  • Manage budgets and stakeholders
  • Data-driven analysis and problem-solving
Good to have:
  • MS Office Suite
  • Vendor management
  • Willingness to travel

Job Details

Responsibilities
About Us Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content. Why Join Us Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us. Team Introduction The Food and Beverage team promote best practices and support the business by elevating and creating unique employee and client food and beverage experiences. Our team focuses on implementing industry knowledge across our global portfolio, providing special food and beverage opportunities, creating leading operating standards and deploying innovative ideas that engages our team. Responsibilities - Leadership: Lead and develop food programmes and teams. - Programme Management: Operationalise strategic and data driven optimisation plans. Project manage, troubleshoot and systematically identify, change and develop programme to meet current and future requirements and initiatives. Apply research, trends, digital upgrades and/or stakeholder requirements. - Quality Control: Maintain, review and ensure high standards of food quality, presentation, and taste, ensuring consistency with data driven measures. - Operations Management: Oversee and optimise operations, food preparation, inventory, staffing, scheduling, regional coverage and maintenance. - Resource Management: Manage and optimise budgets, procurements and resources. - Health & Safety: Partner with the safety team and ensure food safety regulations, sanitation, health codes and all related matters are handled promptly. - Financial Management: Manage and optimise budgets, expenses and cost savings/investment measures that align with company optimisation principles. - Stakeholder Engagement: Build and maintain relationships with cross function stakeholders and programme participants. Apply feedback and programme enhancements to support programme objectives. - Data Management, Compliance & Reporting: Create and drive data driven analysis, insights and recommendations. Manage compliance and reporting requirements. - Brand & Risk Management: Evolve the programme brand and mitigate risks or disruptions. - Other duties as needed.
Qualifications
Minimum Qualifications - Bachelor's degree and/or equivalent experience in food science, nutrition, hospitality management, catering management, general business management, etc. - Strong project management, financial and resource management, operations and quality experience. - 5+ years professional experience in relative food industries; catering service/vendor provider management and structure. - Strong communication, organization, user-focused, systematic thinking, data driven analytical and problem solving skills. - Experience in on-site catering management in technology companies with an ability to navigate different applications and platforms to drive data driven solutions. Preferred Qualifications - MS Office (Word, PowerPoint, Excel and Project). - Stakeholder and vendor management. - Travel to other sites. ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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