Regional Sales Director, DACH

About SINCH

Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email.

Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey.

At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation!

Description

As Regional Sales Director Enterprise for our DACH region, you will be leading a highly motivated, and talented, installed based sales and account management team, and will be responsible for achieving the next level of growth in the region. You will be responsible for managing all aspects of the end-to-end customer lifecycle in the region, and as such, you will be strategic and possess an outstanding knowledge of customer-centric operating models.

Responsibilities include:

• Primary responsibility of delivering the P&L – revenue, gross margin, gross profit and controllable operating expenditure for the region.
• Build and drive a go-to-market strategy in alignment with global motions to win and retain business, setting goals for team, manage and directing staff to be successful.
• Actively identify business opportunities with current and prospective customers, while collaborating with our New Sales team to help drive the new sales motion.
• Maintaining relationships with larger clients by providing information, support and guidance to ensure Sinch becomes their trusted advisor.
• Responsible for managing your business OPEX (ex. Sales, salaries, commissions, marketing, travel and expenses) within the allocated budget.
• Work closely with the other Regional Directors and Enterprise Sales Director to deliver profitable growth and top tier customer experience.
• Monitor customer, market and competitor activity and provide feedback to company leadership and other company functions.
• Participate and represent Sinch at relevant industry and network events.
• Create a culture of success and managing ongoing business and goal achievements.
• Actively manage, develop and lead the team, both in terms of performance, enablement and engagement.

This role is based at our Munich office, Germany and reports to our VP Enterprise EMEA.

Requirements

To be successful in the role you have a strong commercial mindset blended with a passion for people, culture and brand, essential ingredients to lead our regional team.

• Experience in the communications industry and/or PaaS highly regarded
• Regional market experience with a strong network
• Strong history in commercial leadership and meeting sales goals
• Leadership skills and experience in managing and interacting with multicultural sales teams across a wide geographic area
• Client relationship skills
• Negotiations and closing skills
• Self-driven and the ability to work autonomously
• Excellent communication skills, fluency in German as well as English

Our corporate language is English, please submit your application in English.

Our hiring process

We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel.

We believe in a two-way process and encourage you to ask questions throughout the journey.  If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us!